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Client Segmentation and Customization in E-Commerce: Applications of Machine Learning from a Management Perspective

2024· article· en· W4400910680 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicCustomer churn and segmentation
Canadian institutionsHorizon College and Seminary
Fundersnot available
KeywordsPersonalizationPerspective (graphical)Computer scienceSegmentationWorld Wide WebHuman–computer interactionArtificial intelligence

Abstract

fetched live from OpenAlex

A machine learning-based e-commerce personalised recommendation system helps address the issue of information overload that inevitably arises when consumers have more and more options in e-commerce, leading to an increasingly complex structure. Customer segmentation is a crucial component of contemporary marketing strategy since it enables companies to effectively adjust their advertising campaigns and customise their communications with customers. Through the analysis of enormous quantities of consumer behaviour data and the discovery of trends that can be utilised for dividing customers into segments, ML algorithms provide a potent tool for automating the procedure of customer segmentation. We report our research and results for identifying a customer's segment. In order to perform machine learning, we integrate the Python Tensorflow library with Pandas for manipulating data frames. To address any discrepancies or gaps in the collected client data, it is refined. Key features are found, and to find hidden patterns and relationships, an exploratory analysis of the data is done. After that, we decide on a suitable machine learning technique to divide the clientele into various groups. We also experiment with several clustering models, including conventional machine learning techniques.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Simulation or modeling · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.687
Threshold uncertainty score0.342

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.011
GPT teacher head0.250
Teacher spread0.239 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Quick stats

Citations3
Published2024
Admission routes1
Has abstractyes

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