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Record W4402653130 · doi:10.1177/07439156241286499

Generative AI in Marketing: Promises, Perils, and Public Policy Implications

2024· article· en· W4402653130 on OpenAlex
V. Kumar, Philip Kotler, Shaphali Gupta, Bharath Rajan

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueJournal of Public Policy & Marketing · 2024
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicBig Data and Business Intelligence
Canadian institutionsKellogg's (Canada)
Fundersnot available
KeywordsGenerative grammarMarketingBusinessPublic policyEconomicsComputer scienceArtificial intelligenceEconomic growth

Abstract

fetched live from OpenAlex

By evaluating the pattern of generative AI (GAI) use by businesses in marketing, this study aims to understand the subsequent impact on society and develop policy implications that promote its beneficial use. To this end, the authors develop an organizing framework that contends that the usage of GAI models by businesses for marketing purposes creates promises and perils for society through a specific business process. This business process is represented by the action → capabilities → transformation → impact link in the proposed framework. Additionally, the authors find that the level of technology infrastructure, skilled personnel, and data access moderates the influence of GAI on businesses’ ability to develop technology-driven capabilities. Furthermore, adaptive leadership and management strategies moderate the impact of these capabilities on technology-enabled business transformations. This research is the first study to critically evaluate the use of GAI in marketing from a public policy perspective. The study concludes with an agenda for future research.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.006
metaresearch head score (Gemma)0.013
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMetaresearch, Meta-epidemiology (narrow), Scholarly communication
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.659
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0060.013
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0030.003
Science and technology studies0.0000.000
Scholarly communication0.0030.005
Open science0.0010.000
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.069
GPT teacher head0.336
Teacher spread0.268 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it