Piloting: Adopting a prototype mindset for today’s workplace
Bibliographic record
Abstract
This paper is designed to help corporate real estate (CRE) leaders adopt a ‘learning by doing’ approach to workplace strategy and design to improve employee experiences and organisational outcomes. While the COVID-19 pandemic has brought lingering uncertainty relative to the future of the physical office, it has also spawned a spirit of openness to change and a willingness to experiment. In this paper, we discuss ways to learn by doing at various scales, with a focus on the largest-scale methodology: piloting. We show how pilots provide a low-risk approach to introduce flexible work policies and new ways of working within a sustainable financial model. We demonstrate that by generating data and insights, pilots can drive plans to scale and inform future space types within the larger real estate portfolio. This paper draws upon years of research and exploration conducted by MillerKnoll brands and our customers on pilots of varied types and scales. It provides a roadmap to implement a pilot, including questions to ask, selection criteria for teams, and locations and methodologies to measure success. Case studies illustrate various approaches and results achieved.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.013 | 0.035 |
| Meta-epidemiology (narrow) | 0.001 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.001 |
| Bibliometrics | 0.001 | 0.000 |
| Science and technology studies | 0.001 | 0.002 |
| Scholarly communication | 0.002 | 0.004 |
| Open science | 0.003 | 0.003 |
| Research integrity | 0.002 | 0.002 |
| Insufficient payload (model declined to judge) | 0.008 | 0.002 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".