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AI Chatbots in Higher Education

2024· book-chapter· en· W4403095925 on OpenAlex
Fate Jacaban Bolambao, Angeline M. Pogoy, Michel Plaisent

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueAdvances in higher education and professional development book series · 2024
Typebook-chapter
Languageen
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsUniversité du Québec à Montréal
Fundersnot available
KeywordsComputer scienceMathematics educationPsychology

Abstract

fetched live from OpenAlex

This chapter evaluates the qualitative studies on how AI chatbots impact HE, specifically their benefits and challenges. A systematic search was conducted across academic databases resulting in the inclusion of 27 research papers published between 2018 and 2023. The research in this involved utilizing the Critical Appraisal Skills Programme (CASP) checklist for Systematic Review to evaluate the quality and relevance of each study followed by a thematic analysis of the data using Braun and Clarke's approach to identify key themes. The first theme, ” Improved Learning Experience,” explores the benefits of including personalized support, increased engagement, user-friendliness, skills development, and efficiency. The second theme, “: Practical and Ethical Issues,” delves into the practical and ethical issues, such as ethical concerns, pedagogical limitations, information accuracy, and technical challenges. A balanced approach to integrate AI chatbots in HE, addressing ethical and technical concerns while maximizing its benefits were given emphasis on the studies reviewed and evaluated.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow), Insufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Other · Consensus signal: Other
Teacher disagreement score0.804
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.000
Science and technology studies0.0000.000
Scholarly communication0.0000.003
Open science0.0000.000
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0020.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.024
GPT teacher head0.329
Teacher spread0.305 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it