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The importance of the Ansoff matrix for the study of the information services market

2024· article· en· W4403097110 on OpenAlexvenueno aff
A. Ferreira, Maria Beatriz Marques

Bibliographic record

VenueCanadian Journal of Information and Library Science · 2024
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicCustomer churn and segmentation
Canadian institutionsnot available
Fundersnot available
KeywordsMatrix (chemical analysis)BusinessComputer scienceMaterials scienceComposite material

Abstract

fetched live from OpenAlex

The purpose of this research is to present the matrix developed by H. Igor Ansoff and reflect on its usefulness for studying the Information Services (IS) market in the context of the information and knowledge society of the 21st century, whose environment is infopolluted and constant changing, making it difficult to access up-to-date, useful, and quality information that would meet the needs of both individuals and organizations. The research was carried out by identifying and consulting scientific literature through EBSCO. The search terms used were Ansoff Matrix, Marketing, Information Science, and Information Services. The chronological period from 1957 to 2023 and the languages Portuguese and English were selected. The results show that information is a valued asset in the 21st century because, together with the Ansoff Matrix, it allows us to understand market needs and create information products and services that help meet consumers' information needs, but also to value and recognize the work done by information services. The Ansoff matrix helps us to understand the best strategy to apply to an information service so that it develops and evolves, contributing to the knowledge and development of the individual and/or organizational consumer, playing an essential role in the innovation and renewal of information products and services. We conclude that in the context of the Information and Knowledge Society, the value of information for human development will contribute to a more informed and, therefore, happier society.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.004
metaresearch head score (Gemma)0.016
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.012
Threshold uncertainty score0.032

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0040.016
Meta-epidemiology (narrow)0.0010.000
Meta-epidemiology (broad)0.0010.000
Bibliometrics0.0090.010
Science and technology studies0.0040.006
Scholarly communication0.0080.012
Open science0.0010.003
Research integrity0.0010.002
Insufficient payload (model declined to judge)0.0080.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.005
GPT teacher head0.201
Teacher spread0.196 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designNot applicable
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations5
Published2024
Admission routes1
Has abstractyes

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