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Record W4404325756 · doi:10.1111/exsy.13787

<scp>DSL</scp> ‐Driven Approaches and Metamodels for Chatbot Development: A Systematic Literature Review

2024· article· en· W4404325756 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueExpert Systems · 2024
Typearticle
Languageen
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsRoyal Military College of Canada
FundersCentre National pour la Recherche Scientifique et Technique
KeywordsComputer scienceDigital subscriber lineChatbotMetamodelingSystematic reviewWorld Wide WebSoftware engineeringComputer networkMEDLINE

Abstract

fetched live from OpenAlex

ABSTRACT Chatbots have emerged as ubiquitous tools for enhancing user interaction across various platforms, from customer service to personal assistance. They are computer programs that simulate and process human conversation, either written, spoken or both. However, developing efficient chatbots remains a challenge, primarily due to the intricate nature of critical components of chatbots like natural language understanding (NLU) requiring a subscription from intent recognition providers like Dialogflow and Amazon Lex. This makes chatbots closely linked to NLP services and can be locked in. Recently, various research studies have provided solutions to reduce the workload of developers and designers. These approaches have proposed model‐driven development via domain‐specific languages (DSLs), which make the chatbot development process more accessible and more automated. This advancement aims to enhance effectiveness in chatbot development by leveraging DSLs. This study aims to provide a comprehensive overview of DSLs for developing chatbots, with the first contribution comprising various research topics, tools, approaches, and technologies employed to implement DSLs. Second, this work aims to assess and contrast the primary DSLs currently available for chatbot development, focusing on presenting the key elements used in constructing these DSLs. Third, this study identifies the challenges and limitations of using DSLs in chatbot development.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesScholarly communication
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Systematic review · Consensus signal: none
GenreCandidate signal: Methods · Consensus signal: none
Teacher disagreement score0.524
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0010.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0010.001
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.057
GPT teacher head0.289
Teacher spread0.231 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it