Iterative NLP Query Refinement for Enhancing Domain-Specific Information Retrieval: A Case Study in Career Services
Bibliographic record
Abstract
Retrieving semantically relevant documents in niche domains poses significant challenges for traditional TF-IDF-based systems, often resulting in low similarity scores and suboptimal retrieval performance. This paper addresses these challenges by introducing an iterative and semi-automated query refinement methodology tailored to Humber College's career services webpages. Initially, generic queries related to interview preparation yield low top-document similarities (approximately 0.2--0.3). To enhance retrieval effectiveness, we implement a two-fold approach: first, domain-aware query refinement by incorporating specialized terms such as resources-online-learning, student-online-services, and career-advising; second, the integration of structured educational descriptors like "online resume and interview improvement tools." Additionally, we automate the extraction of domain-specific keywords from top-ranked documents to suggest relevant terms for query expansion. Through experiments conducted on five baseline queries, our semi-automated iterative refinement process elevates the average top similarity score from approximately 0.18 to 0.42, marking a substantial improvement in retrieval performance. The implementation details, including reproducible code and experimental setups, are made available in our GitHub repositories \url{https://github.com/Elipei88/HumberChatbotBackend} and \url{https://github.com/Nisarg851/HumberChatbot}. We also discuss the limitations of our approach and propose future directions, including the integration of advanced neural retrieval models.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.009 | 0.027 |
| Meta-epidemiology (narrow) | 0.001 | 0.000 |
| Meta-epidemiology (broad) | 0.001 | 0.001 |
| Bibliometrics | 0.003 | 0.004 |
| Science and technology studies | 0.001 | 0.001 |
| Scholarly communication | 0.002 | 0.004 |
| Open science | 0.002 | 0.002 |
| Research integrity | 0.002 | 0.002 |
| Insufficient payload (model declined to judge) | 0.003 | 0.002 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".