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Record W4407353772 · doi:10.1080/25741292.2025.2465019

User-centered policy design: challenges and opportunities of its application for social policy in Canada

2025· article· en· W4407353772 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.
fundA Canadian funder is recorded on the work.
aboutThe title or abstract carries a Canadian signal from the geographic lexicon.

Bibliographic record

VenuePolicy Design and Practice · 2025
Typearticle
Languageen
FieldSocial Sciences
TopicHealthcare innovation and challenges
Canadian institutionsMcMaster University
FundersSocial Sciences and Humanities Research Council
KeywordsSocial policyUser-centered designPolitical scienceRegional scienceComputer scienceSociologyHuman–computer interaction

Abstract

fetched live from OpenAlex

Access to policy development is typically limited and exclusive, seldom including stakeholder groups representing marginalized individuals. The voices of end-users, however, are essential to creating effective, accurate, and targeted policies and services that truly consider the perspectives of those who are the most impacted. User-centered design (UCD) is considered by scholars and practitioners to be a potential solution to this issue. Central to this is the idea that individuals directly impacted by government policies are actively involved in identifying policy solutions. Practical application of UCD, however, yielded mixed results with the recent literature noting that marginalized populations continue to be excluded from the opportunity to participate or their perspective are excluded as being not representative of general population. This paper examines UCD potential to address existing service delivery challenges within the child welfare system in Ontario, Canada. It offers important insights on benefits and limitations on UCD’s potential for policy development and design involving marginalized populations. We conclude that recruitment of representatives from marginalized groups on its own is not sufficient to develop fully implementable policy solution(s). Nevertheless, voices of marginalized individuals are crucial for advancing our understanding why they are disproportionately impacted by the “color-blind” public policies.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.003
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Commentary · Consensus signal: none
Teacher disagreement score0.960
Threshold uncertainty score0.996

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0020.003
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.332
GPT teacher head0.456
Teacher spread0.124 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it