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Record W4407397349 · doi:10.1177/20539517241291817

Artificial intelligence and personalization of insurance: Failure or delayed ignition?

2025· article· en· W4407397349 on OpenAlex
Arthur Charpentier, Xavier Vamparys

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueBig Data & Society · 2025
Typearticle
Languageen
FieldEconomics, Econometrics and Finance
TopicInsurance and Financial Risk Management
Canadian institutionsUniversité du Québec à Montréal
Fundersnot available
KeywordsPersonalizationComputer scienceComputer securityInternet privacyBusinessWorld Wide Web

Abstract

fetched live from OpenAlex

In insurance, there is still a significant gap between the anticipated disruption, due to big data and machine learning algorithms, and the actual implementation of behaviour-based personalization, as described by Meyers (2018). Here, we identify eight key factors that serve as fundamental obstacles to the radical transformation of insurance guarantees, aiming to closely align them with the risk profile of each policyholder. These obstacles include the collective nature of insurance, the entrenched beliefs of some insurance companies, challenges related to data collection and use for personalized pricing, limited interest from insurers in adopting new models as well as policyholders’ reluctance towards embracing connected devices. Additionally, the hurdles of explainability, insurer inertia and ethical or societal considerations further complicate the path toward achieving highly individualized insurance pricing.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.848
Threshold uncertainty score0.400

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.121
GPT teacher head0.280
Teacher spread0.159 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it