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Record W4407798185 · doi:10.1177/00220221251317950

Cultural Variation in Attitudes Toward Social Chatbots

2025· article· en· W4407798185 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.
fundA Canadian funder is recorded on the work.

Bibliographic record

VenueJournal of Cross-Cultural Psychology · 2025
Typearticle
Languageen
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsUniversity of British Columbia
FundersSocial Sciences and Humanities Research Council of Canada
KeywordsConversationPsychologyCultural diversityVariation (astronomy)ChatbotSocial psychologyCultural valuesCultural backgroundDevelopmental psychologySociologyDemographyGender studiesCommunicationAnthropology

Abstract

fetched live from OpenAlex

Across two studies (Total N = 1,659), we found evidence for cultural differences in attitudes toward socially bonding with conversational AI. In Study 1 ( N = 675), university students with an East Asian cultural background expected to enjoy a hypothetical conversation with a chatbot (vs. human) more than students with European background. Moreover, they were less uncomfortable and more approving of a hypothetical situation where someone else socially connected with a chatbot (vs. human) than the students with a European background. In Study 2 (preregistered; N = 984), we found similar evidence for cultural differences comparing samples of Chinese and Japanese adults currently living in East Asia to adults currently living in the United States. Critically, these cultural differences were explained by East Asian participants increased propensity to anthropomorphize technology. Overall, our findings suggest there is cultural variability in attitudes toward chatbots and that these differences are mediated by differences in anthropomorphism.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.772
Threshold uncertainty score0.462

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.003
Open science0.0010.000
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.054
GPT teacher head0.474
Teacher spread0.419 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it