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Record W4408202923 · doi:10.1108/ijwhm-12-2023-0187

Organizational measures to protect the mental health of healthcare and social services staff during COVID-19: perspectives of human resources advisors

2025· article· en· W4408202923 on OpenAlexaffabout
Mariève Pelletier, Nektaria Nicolakakis, Caroline Biron, Nathalie Jauvin, Marie-Claude Letellier, Maryline Vivion, Roxanne Beaupré, Marie-Ève Audy, Michel Vézina

Bibliographic record

VenueInternational Journal of Workplace Health Management · 2025
Typearticle
Languageen
FieldHealth Professions
TopicHealthcare professionals’ stress and burnout
Canadian institutionsCentre hospitalier universitaire de QuébecInstitut National de Santé Publique du QuébecUniversité Laval
Fundersnot available
KeywordsMental healthStaffingWorkloadHuman resourcesContext (archaeology)Health carePsychologyPsychosocialNursingWork (physics)Public relationsApplied psychologyBusinessMedicineManagementPolitical sciencePsychiatry

Abstract

fetched live from OpenAlex

Purpose In the context of a larger study aiming to develop a workplace mental health support tool during the COVID-19 pandemic, this paper sought to document the measures targeting the psychosocial work environment that were introduced or maintained in Quebec’s health and social services network institutions, in Canada, and the perceived efficacy of the measures by human resources advisors. Design/methodology/approach This study is based on a descriptive research design using an online questionnaire administered between May 14 and June 4, 2021 to human resources advisors who were responsible for implementing such measures, and thus served as key informants. Findings On the basis of respondents from 31 participating institutions, it was found that measures focusing on interpersonal relations, flexible or reduced work time and access to protective equipment were most frequently reported as implemented and were amongst the measures deemed most efficacious, along with COVID-19 screening, financial compensation during isolation and facilitation of telework. Several staffing and worktime measures with the potential to directly target excessive workload during the pandemic were deemed less efficacious by these advisors. Originality/value This study proposes an alternative to avoid directly soliciting healthcare staff when they are not easily available. In addition to providing an overview of promising organizational measures that institutions can implement in times of crisis and beyond, this study contributes to the literature on intervention processes, by highlighting the possibility and added value of surveying key informants as a means of gaining insight into implementation through the lens of human resources advisors.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.003
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesScience and technology studies
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Qualitative · Consensus signal: Qualitative
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.559
Threshold uncertainty score0.999

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0030.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0010.000
Bibliometrics0.0010.000
Science and technology studies0.0020.000
Scholarly communication0.0000.000
Open science0.0010.001
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.029
GPT teacher head0.425
Teacher spread0.397 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

Study designQualitative
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2025
Admission routes2
Has abstractyes

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