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Record W4408803003 · doi:10.1177/10591478251329858

Pricing in the Presence of Strategic Consumers and Social Learning Under Contingent Pricing and Price Guarantee

2025· article· en· W4408803003 on OpenAlexaff
Zhong‐Zhong Jiang, Jinlong Zhao, Zelong Yi, Ying‐Ju Chen

Bibliographic record

VenueProduction and Operations Management · 2025
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicConsumer Market Behavior and Pricing
Canadian institutionsQueen's University
FundersFundamental Research Funds for the Central UniversitiesNational Social Science Fund of ChinaNational Natural Science Foundation of China
KeywordsProfitability indexPurchasingPricing strategiesSocial WelfareDynamic pricingMicroeconomicsBusinessEconomic surplusMarketingEconomicsVariable pricingWelfare

Abstract

fetched live from OpenAlex

Purchasing new experience products or services often involves significant quality uncertainty for both consumers and firms. Social learning through online reviews helps reduce this uncertainty but exacerbates strategic waiting, as consumers delay purchases to gain more information. This paper examines the impact of social learning on firms’ pricing policies in the presence of strategic consumers under two widely adopted schemes: Contingent pricing and price guarantee. We find that while social learning always benefits the firm, it enables the price guarantee scheme to outperform contingent pricing in terms of profitability for highly patient consumers, which would not be possible without social learning. Notably, social learning drives a range of pricing patterns, even making price skimming optimal under price guarantee for highly patient consumers, as high initial prices combined with markdowns effectively alleviate strategic waiting, enhancing review outcomes and the firm’s profitability. Additionally, social learning always enables the firm to extract greater consumer surplus for impatient consumers under price guarantee. In contrast, social learning under contingent pricing consistently benefits consumers and can achieve win-win outcomes when consumers are moderately patient. Our extensions validate the robustness of these findings under different assumptions, including fully rational consumers and partially forward-looking firms. In particular, a partially forward-looking firm can achieve win-win outcomes with social learning under price guarantee, expanding its practical applicability. This study provides novel insights into the role of social learning in shaping pricing strategies, highlighting its implications for firm profitability and consumer welfare in markets influenced by review dynamics and strategic consumers.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.530
Threshold uncertainty score0.370

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.030
GPT teacher head0.264
Teacher spread0.235 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations3
Published2025
Admission routes1
Has abstractyes

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