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Record W4409110349 · doi:10.1177/10946705251329518

How Do Institutional Forces Promote Social Actions in Life-Threatening Events?

2025· article· en· W4409110349 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueJournal of Service Research · 2025
Typearticle
Languageen
FieldPsychology
TopicCultural Differences and Values
Canadian institutionsCarleton University
FundersNatural Science Foundation of Shandong ProvinceResearch Grants Council, University Grants CommitteeNational Natural Science Foundation of China
KeywordsBusinessPublic relationsMarketingInstitutional theoryIndustrial organizationEconomicsPolitical scienceManagement

Abstract

fetched live from OpenAlex

Life-threatening events endanger the survival of community members. During these critical times, service businesses that remain operational face increasingly challenging decisions, including whether to maintain regular operations or adapt their service to meet the community’s evolving needs. From the community’s perspective, such operation decisions may transcend mere business strategy and constitute social actions that serve the public interest. Based on employee scheduling of 19,265 restaurants and bars located in 1,773 U.S. counties, our study shows how regulatory institutional force (existing government small business policies), normative institutional force (civic network), and cultural-cognitive institutional force (cultural tightness) jointly affect these small service providers’ operation decisions regarding proactively reducing or maintaining their work time, at the early stage of the COVID-19 pandemic. In this context, reducing work time constitutes a social action that protects public health. The findings suggest that in culturally loose regions, civic network motivates small service providers to reduce work hours. In culturally tight regions with unfavorable small business policies, such a network leads to an increase in work time. Given the close ties between small businesses and local communities, understanding the role of institutional forces can help small service providers align their business strategies with local institutional dynamics during life-threatening events.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.646
Threshold uncertainty score0.341

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.311
GPT teacher head0.509
Teacher spread0.199 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it