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Record W4409110349 · doi:10.1177/10946705251329518

How Do Institutional Forces Promote Social Actions in Life-Threatening Events?

2025· article· en· W4409110349 on OpenAlexaff
Shaohan Cai, Xiaoyan Wang, Xinyue Zhou, Zhilin Yang

Bibliographic record

VenueJournal of Service Research · 2025
Typearticle
Languageen
FieldPsychology
TopicCultural Differences and Values
Canadian institutionsCarleton University
FundersNatural Science Foundation of Shandong ProvinceResearch Grants Council, University Grants CommitteeNational Natural Science Foundation of China
KeywordsBusinessPublic relationsMarketingInstitutional theoryIndustrial organizationEconomicsPolitical scienceManagement

Abstract

fetched live from OpenAlex

Life-threatening events endanger the survival of community members. During these critical times, service businesses that remain operational face increasingly challenging decisions, including whether to maintain regular operations or adapt their service to meet the community’s evolving needs. From the community’s perspective, such operation decisions may transcend mere business strategy and constitute social actions that serve the public interest. Based on employee scheduling of 19,265 restaurants and bars located in 1,773 U.S. counties, our study shows how regulatory institutional force (existing government small business policies), normative institutional force (civic network), and cultural-cognitive institutional force (cultural tightness) jointly affect these small service providers’ operation decisions regarding proactively reducing or maintaining their work time, at the early stage of the COVID-19 pandemic. In this context, reducing work time constitutes a social action that protects public health. The findings suggest that in culturally loose regions, civic network motivates small service providers to reduce work hours. In culturally tight regions with unfavorable small business policies, such a network leads to an increase in work time. Given the close ties between small businesses and local communities, understanding the role of institutional forces can help small service providers align their business strategies with local institutional dynamics during life-threatening events.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.003
metaresearch head score (Gemma)0.009
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Qualitative · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.011
Threshold uncertainty score0.025

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0030.009
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.001
Science and technology studies0.0040.010
Scholarly communication0.0070.003
Open science0.0010.003
Research integrity0.0010.002
Insufficient payload (model declined to judge)0.0050.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.311
GPT teacher head0.509
Teacher spread0.199 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designQualitative
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations1
Published2025
Admission routes1
Has abstractyes

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