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Record W4409870642 · doi:10.1145/3706599.3716395

Conversational Voice Interfaces: Translating Research Into Actionable Design

2025· article· en· W4409870642 on OpenAlexaff
Christine Murad, Cosmin Munteanu, Gerald Penn

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsUniversity of TorontoCarleton UniversityUniversity of Waterloo
Fundersnot available
KeywordsComputer scienceHuman–computer interaction

Abstract

fetched live from OpenAlex

HCI research has for long been dedicated to better and more naturally facilitating information transfer between humans and machines.Unfortunately, humans' most natural form of communication, speech, is also one of the most difficult modalities to be understood by machines -despite, and perhaps, because it is the highest-bandwidth communication channel we possess.As significant research efforts in engineering have been spent on improving machines' ability to understand speech, research is only beginning to make the same improvements in understanding how to appropriately design these speech interfaces to be user-friendly and adoptable.Issues such as variations in error rates when processing speech, and difficulties in learnability and explainability (to name a few), are often in contrast with claims of success from industry.Along with this, designers themselves are making the transition to designing for speech and voice-enabled interfaces.Recent research has demonstrated the struggle for designers to translate their current experiences in graphical user interface design into speech interface design.Research has also noted the lack of any user-centered design principles or consideration for usability or usefulness in the same ways as graphical user interfaces have benefited from heuristic design guidelines.The goal of this course is to inform the CHI community of the current state of speech and natural language research, to dispel some of the myths surrounding speech-based interaction, as well as to inform participants about currently existing design tools, methods and resources for speech interfaces (and provide hands-on experience with working with them).Through this, we hope that HCI researchers and practitioners will learn how to combine recent advances in speech processing with user-centred principles in designing more usable and useful speech-based interactive systems.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Methods · Consensus signal: none
Teacher disagreement score0.688
Threshold uncertainty score0.686

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.105
GPT teacher head0.400
Teacher spread0.295 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designTheoretical or conceptual
Domainnot available
GenreMethods

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2025
Admission routes1
Has abstractyes

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