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Record W4410198671 · doi:10.1186/s41239-025-00527-z

Enhancing academic stress assessment through self-disclosure chatbots: effects on engagement, accuracy, and self-reflection

2025· article· en· W4410198671 on OpenAlexaff
Sidney Fels, Kyoungwon Seo

Bibliographic record

VenueInternational Journal of Educational Technology in Higher Education · 2025
Typearticle
Languageen
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsUniversity of British Columbia
Fundersnot available
KeywordsReflection (computer programming)Higher educationPsychologyStudent engagementStress (linguistics)Computer scienceMathematics educationPolitical science

Abstract

fetched live from OpenAlex

Abstract Academic stress significantly affects students’ well-being and academic performance, highlighting the need for more effective assessment methods to guide targeted interventions. This study investigates how self-disclosure chatbots—designed to share relevant experiences and thoughts—can enhance academic stress assessments by increasing student engagement, improving accuracy, and fostering deeper self-reflection. Two chatbot conditions were developed: a self-disclosure (SD) chatbot that used personal narratives to build empathy, and a non-self-disclosure (NSD) chatbot. In a randomized experiment with 50 university students, participants interacted with either the SD or NSD chatbot. Results showed that the SD chatbot elicited significantly higher engagement, as evidenced by longer session lengths (15.55 ± 5.92 min) and higher word counts (240 ± 114.02 words), compared to the NSD chatbot (11.31 ± 5.21 min; 162.38 ± 66.24 words). Assessment accuracy—evaluated by comparing results from the SISCO Inventory of Academic Stress with chatbot-generated evaluations—was slightly higher for the SD chatbot (0.936) than for the NSD chatbot (0.862), based on accuracy within a ± one-point deviation. Moreover, students who interacted with the SD chatbot reported deeper self-reflection and developed more actionable strategies for managing their stress. Overall, these findings illuminate the value of self-disclosure in chatbot-based assessments and highlight broader applications for addressing academic stress and mental health challenges in educational settings.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.004
metaresearch head score (Gemma)0.026
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.004
Threshold uncertainty score0.019

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0040.026
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0010.001
Open science0.0010.001
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0020.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.018
GPT teacher head0.398
Teacher spread0.380 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations7
Published2025
Admission routes1
Has abstractyes

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