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Record W4410198671 · doi:10.1186/s41239-025-00527-z

Enhancing academic stress assessment through self-disclosure chatbots: effects on engagement, accuracy, and self-reflection

2025· article· en· W4410198671 on OpenAlex
Sidney Fels, Kyoungwon Seo

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueInternational Journal of Educational Technology in Higher Education · 2025
Typearticle
Languageen
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsUniversity of British Columbia
Fundersnot available
KeywordsReflection (computer programming)Higher educationPsychologyStudent engagementStress (linguistics)Computer scienceMathematics educationPolitical science

Abstract

fetched live from OpenAlex

Abstract Academic stress significantly affects students’ well-being and academic performance, highlighting the need for more effective assessment methods to guide targeted interventions. This study investigates how self-disclosure chatbots—designed to share relevant experiences and thoughts—can enhance academic stress assessments by increasing student engagement, improving accuracy, and fostering deeper self-reflection. Two chatbot conditions were developed: a self-disclosure (SD) chatbot that used personal narratives to build empathy, and a non-self-disclosure (NSD) chatbot. In a randomized experiment with 50 university students, participants interacted with either the SD or NSD chatbot. Results showed that the SD chatbot elicited significantly higher engagement, as evidenced by longer session lengths (15.55 ± 5.92 min) and higher word counts (240 ± 114.02 words), compared to the NSD chatbot (11.31 ± 5.21 min; 162.38 ± 66.24 words). Assessment accuracy—evaluated by comparing results from the SISCO Inventory of Academic Stress with chatbot-generated evaluations—was slightly higher for the SD chatbot (0.936) than for the NSD chatbot (0.862), based on accuracy within a ± one-point deviation. Moreover, students who interacted with the SD chatbot reported deeper self-reflection and developed more actionable strategies for managing their stress. Overall, these findings illuminate the value of self-disclosure in chatbot-based assessments and highlight broader applications for addressing academic stress and mental health challenges in educational settings.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: Theoretical or conceptual
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.510
Threshold uncertainty score0.868

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0020.001
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0010.000
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.018
GPT teacher head0.398
Teacher spread0.380 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it