Exploring Canadian Organizational Behaviour in SMEs: A Qualitative Study in Ottawa, Ontario
Bibliographic record
Abstract
This study investigates organizational behaviour (OB) within small and medium enterprises (SMEs) located in Ottawa, Ontario, Canada. Emphasizing a qualitative research approach, the study is grounded in 62 face-to-face interviews with managers and employees across various sectors, including retail, technology, healthcare, education, and hospitality. The research uncovers critical behavioural dimensions—such as inclusive leadership, communication openness, cultural diversity, and work-life balance—that define workplace interactions in these enterprises. By conducting a thematic analysis, the study presents how Canadian societal values and multicultural frameworks influence SME dynamics, productivity, and staff engagement. This research contributes to the limited qualitative OB literature on Canadian SMEs and offers practical implications for managers, policymakers, and HR professionals aiming to improve organizational culture and effectiveness.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.003 | 0.007 |
| Meta-epidemiology (narrow) | 0.000 | 0.001 |
| Meta-epidemiology (broad) | 0.001 | 0.000 |
| Bibliometrics | 0.002 | 0.006 |
| Science and technology studies | 0.026 | 0.006 |
| Scholarly communication | 0.004 | 0.001 |
| Open science | 0.002 | 0.004 |
| Research integrity | 0.001 | 0.001 |
| Insufficient payload (model declined to judge) | 0.004 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".