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Record W4411019305 · doi:10.1371/journal.pone.0325512

Factors influencing user decision of telemedicine applications in Thailand

2025· article· en· W4411019305 on OpenAlexaff
Chadakan Yan, Boonyarat Samphanwattanachai, Chitsanupong Ratarat, Phichayut Phinyo

Bibliographic record

VenuePLoS ONE · 2025
Typearticle
Languageen
FieldDecision Sciences
TopicTechnology Adoption and User Behaviour
Canadian institutionsCentre for Global Health Research
Fundersnot available
KeywordsTelemedicineUsabilityGovernment (linguistics)Quality (philosophy)Exploratory factor analysisDecision support systemExploratory researchService (business)BusinessHealth careMedicineKnowledge managementComputer scienceMarketingData mining

Abstract

fetched live from OpenAlex

Telemedicine applications have been used worldwide to support the healthcare system in both private and government sectors. However, the factors influencing users' decisions to use the telemedicine application have not been well determined. Exploratory cross-sectional research was conducted using an offline and online questionnaire on Thai individuals aged 18-65. The recruitment period for this study spanned from December 25, 2023, to March 25, 2024, utilizing quota sampling to ensure representation across different regions of Thailand. The objectives were to estimate the proportion of individuals using telemedicine applications and to identify significant determinants of the decision to use telemedicine applications, including Acceptance and Use of Technology, the information systems (IS) Success Model, Trust, and Perceived Risk factors. Exploratory factor analysis (EFA) was used to identify potential latent factors from the 62-item multidimensional questionnaire. Multiple linear regression was used to identify significant determinants of using telemedicine applications. EFA was performed to group 62 variables into 6 latent factors, including trust, ease of use, system quality, benefits of use, price, and service quality. Of 385 Thai individuals, the proportion of those who use telemedicine applications was 63.63%. All six determinants significantly influenced the decision to use telemedicine applications. The factors influencing individuals' decisions to use telemedicine applications include trust, ease of use, system quality, benefits of use, price, and service quality.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.001
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.014
Threshold uncertainty score0.242

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.001
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.001
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.135
GPT teacher head0.368
Teacher spread0.233 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations3
Published2025
Admission routes1
Has abstractyes

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