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Twitter as an Information Dissemination Source for Delivering Crisis Information during the Outbreak of the COVID-19 Pandemic

2025· article· en· W4413044124 on OpenAlexvenueno aff
Mohammed Altayar

Bibliographic record

VenueCanadian Journal of Information and Library Science · 2025
Typearticle
Languageen
FieldSocial Sciences
TopicPublic Relations and Crisis Communication
Canadian institutionsnot available
Fundersnot available
KeywordsGovernment (linguistics)ReputationPandemicCoronavirus disease 2019 (COVID-19)Crisis communicationInformation DisseminationPublic relationsCrisis managementSocial mediaBusinessIdentity (music)Political scienceWorld Wide WebComputer scienceMedicine

Abstract

fetched live from OpenAlex

This study aims to investigate the use of Twitter by Saudi government agencies as an information dissemination source to communicate COVID-19-related information. A total of 8,718 tweets from 33 government agencies were collected during a nine-month period from 1 January to 30 September 2020. The results show that Twitter played a dominant role in the crisis communication process. In addition, providing instructions and adjusting information, as well as management reputation, was a basic strategy to respond to the COVID-19 crisis. Furthermore, communication in terms of topics, actors, style, tones and quantity has changed during different phases of the crisis. The study argues that a centralized and highly organized government structure is particularly important in driving an information and communication strategy to tackle the pandemic, and it helps deliver messages with a common identity that promotes extensive public and government interaction.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.001
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesScience and technology studies, Scholarly communication
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.756
Threshold uncertainty score0.999

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0020.001
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.001
Science and technology studies0.0020.000
Scholarly communication0.0010.026
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.013
GPT teacher head0.287
Teacher spread0.274 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

Study designNot applicable
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2025
Admission routes1
Has abstractyes

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