Analyzing Tourist Online Environmental Discourse With Big Data: A Study of 43 UNESCO Natural World Heritage Sites
Bibliographic record
Abstract
ABSTRACT This study evaluates the impact of tourists' online environmental discourse (OED) on satisfaction with UNESCO Natural World Heritage (NWH) sites, applying norm activation theory and theories of reasoned action and planned behavior. It addresses sustainability concerns of NWH sites impacted by tourism, analyzing 130,264 TripAdvisor.com reviews covering 43 NWH sites in the United States, United Kingdom, Australia, New Zealand and Canada. The findings show that environmental content in reviews relates to higher ratings, indicating a positive influence of OED on tourists' satisfaction with NWH sites. This study makes significant contributions to the emerging research on NWH sites and scholarly discourse on sustainable tourist behaviors. The implications of these findings are pivotal for shaping effective management strategies for NWH sites.
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How this classification was reachedexpand
Full frame distilled prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.
Codex and Gemma teacher scores by category
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.003 | 0.001 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.001 | 0.001 |
| Science and technology studies | 0.000 | 0.001 |
| Scholarly communication | 0.000 | 0.000 |
| Open science | 0.002 | 0.000 |
| Research integrity | 0.000 | 0.001 |
| Insufficient payload (model declined to judge) | 0.000 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one teacher head, not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".