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Record W4413930462 · doi:10.1108/pm-02-2025-0007

Adoption of artificial intelligence in property management transactions: a systematic review and trend analysis

2025· article· en· W4413930462 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueProperty Management · 2025
Typearticle
Languageen
FieldEconomics, Econometrics and Finance
TopicInsurance and Financial Risk Management
Canadian institutionsArtificial Intelligence in Medicine (Canada)
Fundersnot available
KeywordsProperty (philosophy)Property managementBusinessComputer scienceFinanceReal estate

Abstract

fetched live from OpenAlex

Purpose The integration of Artificial Intelligence (AI) in property management transactions is transforming the real estate sector via improved automation, predictive analytics, intelligent property management and enhanced decision-making. This study investigates how AI enhances property management transactions as well as the significant barriers to its implementation. Design/methodology/approach This research employs a systematic literature review (SLR) and NVivo-based qualitative analysis to discern significant trends, innovations and obstacles in the adoption of AI. The study analyzes existing literature and industry reports to identify patterns, challenges and emerging solutions in AI-driven property management. Findings The results indicate that AI markedly enhances efficiency (automation and predictive analytics), tenant engagement (behavior analysis and intelligent communication), property value (AI-driven assessments) and sustainability (energy optimization and waste minimization). Nevertheless, obstacles to widespread adoption persist, including data privacy issues, legal and ethical challenges, budgetary limitations and opposition from stakeholders. Smaller real estate enterprises have heightened hurdles stemming from the digital divide, security vulnerabilities and algorithmic prejudice. Research limitations/implications The study is mostly based on secondary data from literature and industry sources, which may limit the findings' applicability to real-world scenarios. Future research could use empirical data, such as case studies or surveys, to confirm AI’s practical influence in a variety of property markets. Practical implications The findings offer valuable insights for real estate professionals, investors and AI developers on how to effectively integrate AI into property management. Key areas for practical implication include predictive maintenance relating to IoT usage; property valuation automation; AI-powered tenant screening; Site selection and market forecasting; Chabot and NLP for leasing; and blockchain integration and fraud detection. To achieve effective integration, industry stakeholders must emphasize ethical AI governance, stringent data security and cooperation between AI and humans. Additionally, AI’s synergy with cloud computing, blockchain and the Internet of Things (IoTs) may enhance transparency, security and efficiency in real estate transactions. Social implications The adoption of AI in property management has broader societal consequences, including the possibility of job displacement and the necessity for reskilling initiatives to assist real estate workers. An equitable strategy that encourages innovation, reduces risks and increases worker flexibility is required to realize AI’s full potential in property management. This study emphasizes the importance of collaboration among researchers, real estate companies, legislators and AI technologies developers. Originality/value This study contributes to the expanding body of knowledge on AI in real estate by providing a structured qualitative synthesis of AI uses, barriers and future potential. Unlike prior studies that have focused only on AI benefits, this study offers a balanced evaluation of both the promise and constraints of AI-driven property management transactions.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Systematic review · Consensus signal: Systematic review
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.863
Threshold uncertainty score0.566

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0010.000
Bibliometrics0.0010.002
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.029
GPT teacher head0.237
Teacher spread0.208 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it