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Record W4413958608 · doi:10.5267/j.jpm.2025.8.002

Implementation of artificial intelligence project, quality internal and external supply chain integration, responsiveness for operational performance in manufacturing

2025· article· en· W4413958608 on OpenAlexvenueno aff
Zeplin Jiwa Husada Tarigan, Maria Natalia Damayanti Maer, Mariana Ing Malelak, Sautma Ronni Basana, Hotlan Siagian, Zarul Azhar bin Nasir

Bibliographic record

VenueJournal of Project Management · 2025
Typearticle
Languageen
FieldEngineering
TopicDigital Transformation in Industry
Canadian institutionsnot available
FundersUniversitas Kristen Petra
KeywordsSupply chainQuality (philosophy)Manufacturing engineeringBusinessProcess managementOperations managementComputer scienceEngineeringMarketing

Abstract

fetched live from OpenAlex

This paper analyzes the effect of Artificial Intelligence (AI) implementation projects on the operational performance of manufacturing companies in Indonesia, considering the mediating role of quality internal integration, quality external integration, and supply chain responsiveness. This study uses a quantitative research approach, utilizing a survey method, with 109 manufacturing companies in Java and Bali that have adopted AI technology in their production processes. Data processing was carried out using the Partial Least Squares (PLS) approach. The results indicate that the AI implementation project has a significant impact on both internal quality integration and external quality integration but does not directly affect supply chain responsiveness or operational performance. Quality internal integration is proven to be a key variable that significantly affects quality external integration, supply chain responsiveness, and operational performance. Meanwhile, quality external integration has a significant effect on supply chain responsiveness but not on operational performance directly. Additionally, supply chain responsiveness has been proven to positively contribute to improving operational performance. The conceptual model developed in this study successfully demonstrates a multi-layered influence path from AI implementation project to operational performance through quality integration and supply chain responsiveness. This study highlights the importance of synergy between AI technology and internal and externally integrated quality management systems in achieving operational excellence in the manufacturing sector. These findings expand the theoretical understanding of the strategic role of AI in the context of supply chain and operational quality.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Other design · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.903
Threshold uncertainty score0.427

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.000
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.038
GPT teacher head0.348
Teacher spread0.311 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designOther design
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations1
Published2025
Admission routes1
Has abstractyes

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