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Record W4414204367 · doi:10.3390/systems13090802

E-Commerce Revolution: How the Pandemic Reshaped the US Consumer Shopping Habits: A PACF and ARIMA Approach

2025· article· en· W4414204367 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

aboutThe title or abstract carries a Canadian signal from the geographic lexicon.
no affNo Canadian affiliation: this work is invisible to an affiliation-only frame.
No Canadian affiliation. An affiliation-only frame, the usual design, would never have seen this work. It is one of the works that make the case for inverting the frame.

Bibliographic record

VenueSystems · 2025
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicConsumer Retail Behavior Studies
Canadian institutionsnot available
Fundersnot available
KeywordsAutoregressive integrated moving averagePandemicQuarter (Canadian coin)Box–JenkinsPartial autocorrelation functionAutocorrelationAnalyticsEconometric model

Abstract

fetched live from OpenAlex

Accelerated digital transformations and the evolution of consumer behavior in recent years underscore the need for a systemic perspective in marketing analytics to better comprehend the complex interplay between technology, data, and the profound changes triggered by global events, such as the COVID-19 pandemic. The COVID-19 pandemic has catalyzed a massive shift toward digitalization and transformed e-commerce from an option to a necessity for both businesses and consumers. This paper analyzes the total store and non-store sales, as well as total e-commerce sales, of the US retail trade across six main business categories and nine subcategories from the first quarter of 2018 to the first quarter of 2024. The data was divided into three time spans, corresponding to pre-, during, and post-COVID-19 pandemic periods, to examine the changing behavior of US consumers over time for different business categories. The statistical and econometric methods employed are the partial autocorrelation function (PACF), autocorrelation function, autoregressive integrated moving average model, inferential statistics, and regression model. The results indicate that the pandemic significantly increased non-store retailer sales compared to the pre-pandemic period, underscoring the importance of e-commerce. When physical stores reopened, e-commerce sales did not decline to pre-pandemic levels. The PACF analysis showed seasonality and lagged correlations. Thus, the pandemic-induced buying behaviors of US consumers continue to influence current sales patterns. The pandemic was more than just a temporary disruption, which permanently changed the retail sector. Retailers that quickly adapted to online models gained a competitive edge, whereas US consumers became accustomed to the convenience and flexibility of e-commerce. The behavior of US consumers adapted not only in response to immediate needs during the pandemic but also led to longer-term shifts in spending patterns, with each category reacting uniquely based on product type and perceived necessity. The analysis of how the COVID-19 pandemic transformed consumer behavior in the US reveals several important implications for both consumers and trade policymakers. First, the long-lasting and structural shift toward e-commerce is confirmed, representing a fundamental change in the dynamics of demand and supply. For consumers, the convenience, flexibility, and accessibility of digital channels have moved beyond mere situational advantages to become a behavioral norm. This shift has empowered consumers by giving them greater access to price comparisons, more diverse options, and increased informational transparency. Additionally, the data shows the emergence of hybrid consumption models: essential goods are mainly purchased online, while purchases of branded clothing, electronics, furniture, luxury items, and similar products continue to favor the traditional retail experience.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.607
Threshold uncertainty score0.653

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0010.000
Scholarly communication0.0010.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.042
GPT teacher head0.247
Teacher spread0.205 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it