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Record W4414510444 · doi:10.1287/isre.2024.1140

Content Moderation with Shadowbanning

2025· article· en· W4414510444 on OpenAlex
Afrouz Hojati, Barrie R. Nault

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueInformation Systems Research · 2025
Typearticle
Languageen
FieldComputer Science
TopicHate Speech and Cyberbullying Detection
Canadian institutionsUniversity of Calgary
Fundersnot available
KeywordsModerationUser-generated contentUser engagementContent (measure theory)Social mediaPerceptionContent creationWelfare

Abstract

fetched live from OpenAlex

Social media platforms face increasing pressure to moderate harmful content while preserving user engagement and free expression. We examine shadowbanning—a strategy that hides content without notifying the user—and compare it to traditional content removal. Our results show that if users only moderately believe that shadowbanning occurs, the platform benefits from a larger user base and higher profit, which also leads to greater social welfare than with content removal or no moderation. Shadowbanning allows the platform to reduce users’ exposure to extreme content without deterring content creators, enabling more participation of users across the extremeness spectrum. However, outcomes depend on user beliefs and the accuracy of moderation technology. When users are highly suspicious of shadowbanning or when moderation tools are significantly imperfect, the platform’s incentives—and the societal benefits—decline. These findings offer practical insights for platform designers and regulators: shadowbanning can be effective, but its benefits hinge on how transparently and accurately it is implemented. Policymakers should account for user perceptions and technological capabilities when evaluating or regulating opaque moderation strategies.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesScholarly communication
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Simulation or modeling · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.985
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.001
Science and technology studies0.0000.000
Scholarly communication0.0010.003
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.083
GPT teacher head0.331
Teacher spread0.248 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it