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Record W4414704073 · doi:10.1186/s12913-025-13499-7

Patient satisfaction with mental health services in Ethiopia: a systematic review and meta-analysis

2025· review· en· W4414704073 on OpenAlexaboutno aff
Haile Amha, Yilkal Dagnaw Melesse, Getnet Gedif, Aysheshim Asnake Abneh, Atsede Alle Ewunetie, Abebaw Abeje Muluneh, Anteneh Lamesgen, Asmamaw Getnet

Bibliographic record

VenueBMC Health Services Research · 2025
Typereview
Languageen
FieldHealth Professions
TopicPatient Satisfaction in Healthcare
Canadian institutionsnot available
Fundersnot available
KeywordsMental healthHealth administrationPatient satisfactionHealth informaticsTest (biology)Scale (ratio)Nursing researchPublic healthHealth services research

Abstract

fetched live from OpenAlex

BACKGROUND: Satisfaction surveys in mental health services are crucial indicators of the quality of care given by the health institution and the clinical outcomes of people with mental disorders. The magnitude of patient satisfaction with mental health services was reported with various figures in different countries across the globe and in the regions of Ethiopia. The overall degree of satisfaction with mental health care in Ethiopia remained unknown. Therefore, by evaluating the degree of patient satisfaction and its determining factors with mental health services in Ethiopia, this systematic review and meta-analysis study closed the gap. METHODS: The findings of this review were reported following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guideline. Seven databases were searched. The quality of included studies was evaluated by using a modified version of the Newcastle-Ottawa Scale (NOS) for cross-sectional studies, and meta-analysis was done by STATA 17. The I2 test was conducted to evaluate heterogeneity across the studies, and for the data identified as heterogeneous, a random-effects model was used during analysis. Egger’s test was also employed to assess possible publication bias. RESULTS: Among 531 screened studies, 10 studies with a total of 3627 patients were included in the final meta-analysis and revealed that the pooled national level of patient satisfaction with Mental health services was 65.97% [95% CI (58.57, 73.37%)]. Variables such as; living in rural are (OR = 1.92, 95%, CI: 1.40–2.44), lower educational status (OR = 2.04, 95%, CI: 1.34–2.74), living near to service providing institutions [1.93 (95% of CI;1.05,2.81)], regular availability of medications [1.61 (95% CI;1.07,2.15)] were positively and significantly associated with higher levels of patient satisfaction with mental health services in Ethiopia. CONCLUSION: In Ethiopia, one-third of psychiatric patients were dissatisfied with the mental health services provided. This finding emphasizes the importance of addressing geographic, educational, and resource disparities to improve patient satisfaction and overall quality of mental health care across the country.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.015
metaresearch head score (Gemma)0.032
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Meta-analysis · Consensus signal: none
GenreCandidate signal: Review · Consensus signal: Review
Teacher disagreement score0.015
Threshold uncertainty score0.080

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0150.032
Meta-epidemiology (narrow)0.0020.001
Meta-epidemiology (broad)0.0150.035
Bibliometrics0.0090.009
Science and technology studies0.0010.001
Scholarly communication0.0030.002
Open science0.0020.002
Research integrity0.0020.001
Insufficient payload (model declined to judge)0.0030.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.231
GPT teacher head0.563
Teacher spread0.332 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designMeta-analysis
Domainnot available
GenreReview

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2025
Admission routes1
Has abstractyes

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