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Record W4415049735 · doi:10.1371/journal.pone.0334089

Addressing oral health equity through community service-learning and person-centered care in Ontario: patient and provider perspectives

2025· article· en· W4415049735 on OpenAlexafffundabout
Abbas Jessani, Jacqueline Torti, Zachary Hollingham, Natasha Roden, Sarah McLean

Bibliographic record

VenuePLoS ONE · 2025
Typearticle
Languageen
FieldDentistry
TopicDental Health and Care Utilization
Canadian institutionsEnerworks (Canada)Western University
FundersSocial Sciences and Humanities Research Council of Canada
KeywordsThematic analysisHealth careDental insuranceDental careSocioeconomic statusOral healthEmpowermentQualitative researchHealth equity

Abstract

fetched live from OpenAlex

This study aimed to investigate the influence of the Community Service-Learning (CSL) program at Schulich Dentistry on the experiences and perceptions of patients and healthcare providers (HCP) at the Oxford County Community Health Centre (OCCHC) in Ontario, Canada. The CSL program aimed to address the oral health needs of equity-deserving populations and provide dental learners with experiential, community-based training. A qualitative research methodology using a Community-Engaged Research (CEnR) framework was employed. Data was collected through one-on-one interviews with 21 patients and six HCPs at the OCCHC. Inductive thematic analysis was conducted to identify key themes. As a result, five main themes were identified, with overlap between patients and HCPs. Two major themes emerged from the interviews with patients (1) challenges and barriers to dental care and (2) enhanced access to dental care through the CSL program; highlighting stigma and discrimination due to public dental insurances and low socioeconomic status. From the HCPs' perspectives, (3) person-centred care was the main identified theme, emphasizing the importance of understanding patients' individualized circumstances and social determinants of health when providing dental care. Additionally, common themes between patients and HCPs were also identified as (4) supportive environment and (5) patient empowerment and self-confidence. In conclusion, the CSL program addressed the oral health needs of equity-deserving patients by improving patient access to dental care while increasing patients' self-esteem and confidence through a person-centred care approach. These findings highlight the importance of community-integrated models of dental care in addressing oral health inequities and training future dental professionals.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.005
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Qualitative · Consensus signal: Qualitative
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.186
Threshold uncertainty score0.375

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0020.005
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0090.003
Scholarly communication0.0020.001
Open science0.0010.003
Research integrity0.0010.001
Insufficient payload (model declined to judge)0.0030.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.185
GPT teacher head0.372
Teacher spread0.187 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designQualitative
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations2
Published2025
Admission routes3
Has abstractyes

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