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Record W4415393347 · doi:10.2196/73935

A Messaging App Empowering Lifestyle Modification in Chronic Kidney Disease (LINE Official Account “Kidney Lifestyle”): Platform Development and Usability Study

2025· article· en· W4415393347 on OpenAlexvenueno aff
Chun-Yi Ho, Deborah Siregar, Miaofen Yen, Junne‐Ming Sung, Ming-Cheng Wang, Wei‐Hung Lin

Bibliographic record

VenueJMIR Human Factors · 2025
Typearticle
Languageen
FieldHealth Professions
TopicMobile Health and mHealth Applications
Canadian institutionsnot available
Fundersnot available
KeywordsUsabilityDigital healthEmpowermentPatient EmpowermentWork (physics)mHealthKidney diseaseMobile apps

Abstract

fetched live from OpenAlex

Background: Regular lifestyle modification is crucial for chronic kidney disease (CKD) management; yet, older patients often struggle to sustain behavior change and rely on support from their significant others such as family caregivers or partners. In such cases, both members of the dyad require accessible, jointly usable tools to maintain healthier behaviors over time. Given the ubiquity of instant messaging platforms, a digital intervention delivered via such a platform offers strong potential to empower CKD dyads in active lifestyle modification. Objective: Guided by the Digital Dyadic Empowerment Framework, this study aimed to develop, optimize, and test the usability of a digital platform named "Kidney Lifestyle," using the LINE Official Account (OA) and an integrated extended app to facilitate collaborative lifestyle modification among CKD dyads. Methods: We adopted a three-phase Agile-based development cycle: (1) iterative development and trial use, (2) heuristic evaluation, and (3) usability testing. In phase 1, the platform prototype was codeveloped with health care professionals and trialed by CKD dyads who provided feedback on interface clarity, ease of use, acceptance, intention to continue usage, and overall satisfaction. In phase 2, multidisciplinary experts conducted heuristic evaluations, rating compliance with Nielsen's 10 usability principles and suggesting improvements. In phase 3, experienced CKD dyads from phase 1 performed 6 representative tasks using the platform. Task success rates, completion times, and operational errors were recorded, and usability perceptions were assessed using the After-Scenario Questionnaire (1-7) and the System Usability Scale (0-100). Results: In phase 1, 10 CKD dyads (19 individuals) reported high acceptance (mean overall satisfaction 4.1/5), valuing real-time interaction, convenient health data monitoring, and educational resources. In phase 2, 5 experts found high usability compliance (89%-93%) but noted navigation complexity and the need for more interactive feedback. In phase 3, usability testing with 5 dyads showed high task success (60%-100%) and short completion times (1-5 minutes). Extended app tasks used for structured self-monitoring achieved higher satisfaction, reflecting simpler navigation than tasks within the LINE OA (mean After-Scenario Questionnaire 5.64 vs 3.87). Navigation difficulties within LINE OA were likely due to multilayered menus and limited customization. The average System Usability Scale was 67.5, indicating marginally acceptable usability. Conclusions: The LINE-based digital dyadic empowerment platform "Kidney Lifestyle" demonstrated promising usability and engagement. It has clinical potential to improve CKD control by extending health education, enabling continuous self-monitoring, and allowing clinicians to track patients' daily living conditions. To enhance effectiveness, future work should include a larger-scale feasibility trial while pursuing ongoing platform optimization, specifically by simplifying navigation pathways, adding a return option, and improving interactive feedback. The platform is now publicly accessible via LINE ID search, as provided in phase 1 results.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.009
metaresearch head score (Gemma)0.016
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Methods · Consensus signal: none
Teacher disagreement score0.009
Threshold uncertainty score0.048

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0090.016
Meta-epidemiology (narrow)0.0010.000
Meta-epidemiology (broad)0.0010.001
Bibliometrics0.0010.000
Science and technology studies0.0010.000
Scholarly communication0.0010.001
Open science0.0000.001
Research integrity0.0010.001
Insufficient payload (model declined to judge)0.0010.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.055
GPT teacher head0.432
Teacher spread0.378 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designNot applicable
Domainnot available
GenreMethods

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

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Citations1
Published2025
Admission routes1
Has abstractyes

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