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Record W4415737100 · doi:10.1057/s42214-025-00229-3

Characterizing international services: an interdisciplinary framework for research and policy

2025· article· en· W4415737100 on OpenAlexaff
Kristin Brandl, Peter D. Ørberg Jensen, Patrik Ström, Andrew Jones

Bibliographic record

VenueJournal of International Business Policy · 2025
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicService and Product Innovation
Canadian institutionsUniversity of Victoria
FundersCopenhagen Business School
KeywordsService (business)Conceptual frameworkService delivery frameworkService designInternational relationsKey (lock)

Abstract

fetched live from OpenAlex

Abstract International services present a challenge for policy work. Their nature resists straightforward characterization, making it difficult to design effective and targeted policies. Research across international business, economic geography, and service management has also grappled with this complexity for years; yet a cohesive, unified, and actionable understanding of international service characteristics remains missing. We examine these complexities with the aim of identifying the central characteristics of international services and how they can be utilized in research and policy. Using three recognized core challenges in international services research as a point of departure, we develop an integrative framework that enables the characterization of all international services for research and policy purposes. The framework consists of four interconnected components: the connectivity of international services to their environment, the configuration of service activities within international organizational setups, the collaborative international interaction between global service actors, and the value creation of international services. We demonstrate how the framework serves as a conceptual tool for research and a practical guide for policy work. We advance international service management research with an interdisciplinary, cohesive, and actionable framework that enables the characterization of international services and policy by providing ways to shape effective global service policies.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.001
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: Theoretical or conceptual
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.448
Threshold uncertainty score0.760

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.001
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0040.002
Science and technology studies0.0000.000
Scholarly communication0.0010.003
Open science0.0010.001
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.055
GPT teacher head0.425
Teacher spread0.370 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designTheoretical or conceptual
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2025
Admission routes1
Has abstractyes

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