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Paradoxes of AI in Organizations

2025· article· en· W4416000939 on OpenAlexaffabout
Benjamin Stephen Poag, Batia M. Wiesenfeld, Sebastian Raisch, Elisabeth Yang, Yan Zhang, Nan Jia, Albert Choi Roh, Emmanuelle Vaast

Bibliographic record

VenueAcademy of Management Proceedings · 2025
Typearticle
Languageen
FieldSocial Sciences
TopicEthics and Social Impacts of AI
Canadian institutionsMcGill University
Fundersnot available
KeywordsInterdependenceTransparency (behavior)Corporate governanceOpenness to experienceOrganizational learningEmpowermentGenerative grammarCompetition (biology)

Abstract

fetched live from OpenAlex

Divergent and often contradictory findings suggest that the study of AI in organizations is rife with paradox, persistent contradictions between interdependent elements (Schad, Lewis, Raisch, & Smith, 2016); And yet, management research has thus far fallen short in capturing the complexity of AI’s organizational and societal implications (Raisch & Krakowski, 2021). Given the sheer preponderance of contradictory perspectives in the management literature on AI, such a meta-theoretical approach offers substantive opportunity for capturing the full richness of the dynamic interactions between AI and organizational contexts. For this symposium session, we hope to shine a spotlight on the tensions evoked by AI in organizations and encourage openness to complexity in the rapidly growing literature on AI’s role in organizational systems. Specifically, our presentations will discuss the interdependencies and tensions involved in navigating over-reliance and under-reliance on AI, control and empowerment of employees via AI-powered systems, collaboration and competition with AI as a counterpart, scientific and commercial demands in AI development, and learning and performance goals in implementing AI tools on an organizational level. Navigating Complexity and Tensions in AI Governance in Healthcare Author: Elisabeth Yang; Yale University When Doing the Right Thing is a Moving Target: How Ethical Concerns Evolve as AI Progresses Author: Emmanuelle Vaast; McGill University Algorithmic Frenemies: When Cooperating While Competing with Generative AI Facilitates Learning Author: Benjamin Stephen Poag; New York University Author: Batia Mishan Wiesenfeld; New York University How Does Information Transparency Influence Employees on a Digital Work Platform? Author: Yan Zhang; Beyond Technology: How Organizations Shape Human-AI Collaboration Author: Nan Jia; University of Southern California Author: Albert Choi Roh; University of Southern California

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.029
metaresearch head score (Gemma)0.044
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Other · Consensus signal: Other
Teacher disagreement score0.029
Threshold uncertainty score0.152

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0290.044
Meta-epidemiology (narrow)0.0010.001
Meta-epidemiology (broad)0.0010.001
Bibliometrics0.0050.003
Science and technology studies0.0090.064
Scholarly communication0.0190.025
Open science0.0020.016
Research integrity0.0050.008
Insufficient payload (model declined to judge)0.0050.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.019
GPT teacher head0.374
Teacher spread0.355 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designNot applicable
Domainnot available
GenreOther

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

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Citations0
Published2025
Admission routes2
Has abstractyes

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