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From Micro to Macro: Diverse Stakeholder Responses to AI in Workplaces

2025· article· en· W4416001120 on OpenAlexaffabout
Mehnaz Rafi, Justin M. Weinhardt, Gabrielle Voiseux, Neel Kamal, Belgin Okay‐Somerville, Adina Dudau, Devalina Nag, Farhana Nusrat, David Douglas Walker, Danielle Van Jaarsveld, Sima Sajjadiani, Farley Simon Nobre, Ana Cristina O. Siqueira, Rene Bohnsack

Bibliographic record

VenueAcademy of Management Proceedings · 2025
Typearticle
Languageen
FieldSocial Sciences
TopicEthics and Social Impacts of AI
Canadian institutionsUniversity of British ColumbiaUniversity of Calgary
Fundersnot available
KeywordsConstruct (python library)StakeholderPerspective (graphical)Variety (cybernetics)Unintended consequencesSociotechnical systemResistance (ecology)Everyday life

Abstract

fetched live from OpenAlex

Artificial intelligence (AI) is transforming our experiences at work, with diverse stakeholders, such as employees, managers, job applicants, designers, and consumers, exhibiting a wide range of responses to its use. Understanding these reactions is critical for leveraging AI’s potential and mitigating unintended consequences. This symposium offers a comprehensive exploration of stakeholder perspectives on workplace AI, integrating diverse theoretical frameworks, methodological approaches, and levels of analysis. Our symposium spans micro, meso, and macro levels to address the complexity of AI’s impact on organizations. One research team adopts a micro-level lens, using quantitative methods to analyze employees’ responses to AI, focusing on issues such as job insecurity and professional identity uncertainty. The second team introduces the construct of Everyday Algorithmic Resistance to capture the various subtle forms of resistance workers can exhibit against algorithmic management. Another team presents a conceptual paper exploring the job applicants’ perspective, with a particular emphasis on signals of exclusion in AI-driven recruitment. At the meso level, a group of researchers combines qualitative and quantitative methods to examine how managers and employees collaboratively navigate the integration of AI in organizations. Finally, a macro-level perspective is provided through an integrative review, which considers the broader societal implications of AI, focusing on its effects on manufacturers, users, and systemic structures. This symposium integrates multiple stakeholder perspectives and methodological approaches to address the multifaceted nature of AI’s influence on the workplace. It offers theoretical advancements and practical guidance for researchers and practitioners committed to navigating the challenges and opportunities AI presents. Employee Reactions to Hiring Algorithms Author: Mehnaz Rafi; University of Calgary Author: Justin Weinhardt; University of Calgary Everyday Algorithmic Resistance: Initial Concept and Empirical Investigation Author: Novika Grasiaswaty Kamal; University of Glasgow Author: Belgin Okay-Somerville; University of Glasgow Author: Adina Dudau; Signals of Exclusion: AI-Driven Recruitment Amidst DEI Divestment in a Changing Political Landscape Author: Devalina Nag; University of San Diego Author: Farhana Nusrat; University of San Diego AI Monitoring on the Frontlines: A Longitudinal Study on the Mediating Role of Managers Author: Gabrielle Voiseux; The University of British Columbia Author: Sima Sajjadiani; Author: Danielle Van Jaarsveld; The University of British Columbia Author: David Douglas Walker; The University of British Columbia AI and Responsible Management: Exploring Technology, Human Interaction, and Sustainable Development Author: Farley S. Nobre; Federal University of Paraná Author: Ana Cristina O. Siqueira; William Paterson University of New Jersey

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.001
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: Not applicable
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.262
Threshold uncertainty score0.589

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0020.001
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.070
GPT teacher head0.393
Teacher spread0.324 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designNot applicable
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

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Citations0
Published2025
Admission routes2
Has abstractyes

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