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Record W4416123343 · doi:10.1108/sej-03-2025-0058

Social organization identity: the benefits of ambiguity

2025· article· en· W4416123343 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.
aboutThe title or abstract carries a Canadian signal from the geographic lexicon.

Bibliographic record

VenueSocial enterprise journal · 2025
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicManagement and Organizational Studies
Canadian institutionsMemorial University of Newfoundland
Fundersnot available
KeywordsAmbiguityCLARITYIdentity (music)Social identity theoryStakeholderOrganization studiesSocial organizationNarrative

Abstract

fetched live from OpenAlex

Purpose The purpose of this paper is to investigate, how Stella’s Circle, in St. John’s, Canada, a large, long-lived, social organization providing diverse services, created an enduring crisis-free identity. Design/methodology/approach Data from 13 semi-structured interviews and document review was used to examine the organization’s relationships with its many stakeholders. Findings Serendipitously, nuanced communication with elements of both ambiguity and clarity, enabled the organization to establish an enduring, crisis-free identity. To achieve this successful balance, the organization used powerful, yet ambiguous, words and labels coupled with customized narratives to manage stakeholder identity perceptions. Practical implications Understanding the nuances of this organization’s communication can assist other social organizations create and manage a crisis free identity. Originality/value Besides being the first-time, the tension between identity ambiguity and clarity has been scrutinized in this context. This work argues that social constructivist identity theory can be, beneficially, cross-pollinated with the concept of strategic ambiguity from communication theory to develop a fuller understanding of successful social organization identity management.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesScience and technology studies
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.678
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0010.000
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.013
GPT teacher head0.249
Teacher spread0.236 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it