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Record W4416583266 · doi:10.37625/abr.28.2.319-342

Implementing Responsible Artificial Intelligence in Marketing

2025· article· en· W4416583266 on OpenAlexaff
Prof Vikas Kumar, Ashutosh Dixit, Priyanka Sharma, Sudipendra Nath Roy

Bibliographic record

VenueAmerican Business Review · 2025
Typearticle
Languageen
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsBrock University
Fundersnot available
KeywordsBusiness ethicsCorporate governanceVirtue ethicsCorporate social responsibilityConceptual frameworkEquity (law)Marketing ethicsKey (lock)Conceptual model

Abstract

fetched live from OpenAlex

Ethical use of AI ensures equity and fairness for all stakeholders, leading to enhanced business performance. This conceptual paper explores the ethical implications of Artificial Intelligence (AI) in marketing through a literature synthesis grounded in ethical theory. Drawing on frameworks such as utilitarianism, deontology, virtue ethics, ethics of care, and contractarianism, the study identifies five key ethical challenges—monopolization, privacy, corporate social responsibility, human rights, and accountability. Real-world cases illustrate how these challenges manifest in practice. The paper proposes theory-driven solutions including data democratization, contextual data use, adherence to human rights protocols, and the establishment of AI governance mechanisms like ombudspersons. By offering a conceptual framework and ethical propositions, the study contributes to the development of responsible AI practices in marketing and outlines directions for future research.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.001
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Other design · Consensus signal: none
GenreCandidate signal: Methods · Consensus signal: none
Teacher disagreement score0.979
Threshold uncertainty score0.561

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0020.001
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.006
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0010.001
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.026
GPT teacher head0.357
Teacher spread0.331 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designOther design
Domainnot available
GenreMethods

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations1
Published2025
Admission routes1
Has abstractyes

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