Supporting Older Adults' Software Learning via Live Assistance and Guided Mockup
Bibliographic record
Abstract
Older adults are increasingly integrating technology into their daily lives but often need guidance to navigate new tools effectively. Some benefit from real-time support from family members, while others prefer self-paced, asynchronous help. To meet their diverse needs, I propose two solutions: HelpCall and SoftBox. HelpCall provides synchronous guidance through an assistive video overlay, helping older adults follow instructions from remote family members. In contrast, to support asynchronous assistance, SoftBox generates guided interactive software mockups from screencast demonstrations to allow learners to independently explore and learn new features in a sandbox-like environment. Through user studies with older adults and their family members, these projects offer complementary insights into synchronous and asynchronous support, advancing accessible technology for diverse learning needs and contexts and moving toward universal accessibility in digital tools.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.002 | 0.008 |
| Meta-epidemiology (narrow) | 0.001 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.001 | 0.000 |
| Science and technology studies | 0.001 | 0.001 |
| Scholarly communication | 0.001 | 0.001 |
| Open science | 0.001 | 0.002 |
| Research integrity | 0.001 | 0.000 |
| Insufficient payload (model declined to judge) | 0.004 | 0.001 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".