Industry report: the bilingual CIO — speaking business and technology to drive change
Bibliographic record
Abstract
This industry report transcribes an interview with Julie Lévesque, Head of Technology and Operations at the National Bank of Canada, conducted by Anne-Marie Croteau during the keynote session at the AMCIS 2025 conference in Montreal, Canada. The conversation explores how technology leadership evolves when IT and Operations function as a single, integrated team. Levesque underscores the significance of combining IT and Operations under one leadership umbrella. This dual role enables tighter alignment of technology and business processes, accelerates digital transformation, and ensures customer needs are addressed holistically rather than in silos. She emphasizes that IT must be viewed as an investment that enhances resilience, fosters customer trust, and drives business growth. To unlock this value, leadership must be bilingual – fluent in both business and technology – and capable of turning IT into a strategic engine.
Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.
How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.004 | 0.010 |
| Meta-epidemiology (narrow) | 0.001 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.001 | 0.002 |
| Science and technology studies | 0.008 | 0.001 |
| Scholarly communication | 0.004 | 0.002 |
| Open science | 0.001 | 0.002 |
| Research integrity | 0.003 | 0.004 |
| Insufficient payload (model declined to judge) | 0.029 | 0.008 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".