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Record W48730118

Electronic Performance Support: An End User Training Perspective

2004· article· en· W48730118 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

fundA Canadian funder is recorded on the work.
no affNo Canadian affiliation: this work is invisible to an affiliation-only frame.
No Canadian affiliation. An affiliation-only frame, the usual design, would never have seen this work. It is one of the works that make the case for inverting the frame.

Bibliographic record

VenueJournal of the Association for Information Systems · 2004
Typearticle
Languageen
FieldComputer Science
TopicSpreadsheets and End-User Computing
Canadian institutionsnot available
FundersSocial Sciences and Humanities Research Council of CanadaUniversity of Waterloo
KeywordsRetrainingComputer scienceKnowledge managementEnd userCompetitor analysisConceptualizationCommitPerspective (graphical)Electronic performance support systemsWorld Wide WebArtificial intelligenceMarketing
DOInot available

Abstract

fetched live from OpenAlex

This paper investigates the potential of electronic performance support (EPS) for end-user training. It consists of three components, an overview and conceptualization of EPS, an analysis of its main features based on various learning theories, and a framework for evaluating its potential for end-user training. The analysis shows that EPS is complementary to traditional training methods in many ways. Significant benefits can be expected from the integration of working and learning, which is central to EPS. Several propositions are proposed along with the research framework: The success of EPS is likely contingent upon its fit with users’ characteristics, IT tools to be used, and the expected knowledge outcomes.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.622
Threshold uncertainty score0.426

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0020.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.005
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.016
GPT teacher head0.243
Teacher spread0.228 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it