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Record W6892886310 · doi:10.5281/zenodo.12783618

PREDICTING CHURN IN TELECOM SECTOR USING A POPULATION-BASED INCREMENTAL ANN LEARNING ALGORITHM

2024· article· en· W6892886310 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueZenodo (CERN European Organization for Nuclear Research) · 2024
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicCustomer churn and segmentation
Canadian institutionsArtificial Intelligence in Medicine (Canada)
Fundersnot available
KeywordsChurningArtificial neural networkCustomer retentionProfit (economics)Customer satisfactionProbabilistic logicInefficiencyCustomer intelligenceSimulated annealing

Abstract

fetched live from OpenAlex

Abstract With global advancement, Information Technology has led to the growth of numerous Service Providers, which, in turn, has resulted in fierce competition between themselves. For Service Providers, the most prevalent obstacle is the handling of customer churn, retention, and satisfaction of customers for successful market sustenance. Customer Relationship Management (CRM) concentrates on boosting, sustaining, and building long term customer associations. CRM relies on the collection of information prior to making decisions. When a customer halts the existing service provider relationship and shifts to another, this is referred to as churn. The overall business profit and image are perturbed by this never-ending motion of churning. Therefore, it is more preferable to stop customers from churning and going for forecasting. In this work, churn prediction in telecom sector is investigated. Artificial Neural Network are used for prediction. To enhance the performance of the ANN, it is required to optimize its structure. From a given solution set, the global optimum can be detected utilizing the probabilistic method of Simulated Annealing (SA). Various optimization problems related to engineering and other areas have been resolved favourably with Population-Based Incremental Learning (PBIL) utilization. For predicting customer churn, this work has proposed a structure optimized Hybrid Simulated Annealing – Population-Based Incremental Learning ANN. Further deep learning techniques were used to improve the Churn prediction.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesScholarly communication, Insufficient payload (model declined to judge)
Consensus categoriesInsufficient payload (model declined to judge)
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Other design · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.895
Threshold uncertainty score0.999

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.001
Science and technology studies0.0010.000
Scholarly communication0.0020.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0050.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.033
GPT teacher head0.246
Teacher spread0.213 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it