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Record W7017437323

Artificial Experience (AX) Design: The Social Future of User Experience

2025· article· en· W7017437323 on OpenAlexaff

Bibliographic record

VenueJournal of the Association for Information Systems · 2025
Typearticle
Languageen
FieldPsychology
TopicSocial Robot Interaction and HRI
Canadian institutionsMcMaster University
Fundersnot available
KeywordsUser experience designSet (abstract data type)UsabilitySemioticsEmerging technologiesKey (lock)Robotics
DOInot available

Abstract

fetched live from OpenAlex

Since the 1980s, user experience (UX) has been a critical, human-centric movement to improve the design and usability of technology. UX frameworks, such as Garrett’s Five Planes, prescribe considerations for the strategy, scope, structure, skeleton, and surface of a screen-based interaction. However, recent advances in conversational AI are beginning to move us away from screens and such frameworks now fall short on two key elements of modern AI: semiotics and social. Semiotics, the meanings we derive from a broad set of signs, have expanded in the age of AI and robotics to include a collection of humanlike nonverbal cues. Social acknowledges that these humanlike technologies are no longer lifeless tools, but have begun to occupy a new ontological space in our minds, somewhere between hammer and human. We need a discussion about these additional elements and how they contribute to the emerging idea of Artificial Experience (AX): the complex interactions we have and relationships we form with modern conversational AI and social robots. Our technologies have always been social by being extensions of ourselves. Modern AI is yet another social extension, however, it is unique in being the first generation of technologies to which we also assign such vast social agency. UX tells us how to design these technologies to be good tools, however, this is not enough for the age of AI. We need AX to show us how to design these technologies to be good collaborators.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.457
Threshold uncertainty score0.324

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.044
GPT teacher head0.380
Teacher spread0.336 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designNot applicable
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2025
Admission routes1
Has abstractyes

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