Les Cahiers du GERAD ISSN: 0711–2440 Inter-dependent, heterogeneous, and time-varying service-time distributions in call centers
Bibliographic record
Abstract
Les textes publiés dans la série des rapports de recherche Les Cahiers du GERAD n’engagent que la responsabilite ́ de leurs auteurs. La publication de ces rapports de recherche est rendue possible grâce au soutien de HEC Montréal, Polytechnique Montréal, Universite ́ McGill, Universite ́ du Québec a ̀ Montréal, ainsi que du Fonds de recherche du Québec – Nature et technologies. Dépôt légal – Bibliothèque et Archives nationales du Québec, 2015. The authors are exclusively responsible for the content of their research papers published in the series Les Cahiers du GERAD. The publication of these research reports is made possi-ble thanks to the support of HEC Montréal, Polytechnique Montréal, McGill University, Universite ́ du Québec a ̀ Montréal, as well as the Fonds de recherche du Québec – Nature et tech-nologies. Legal deposit – Bibliothèque et Archives nationales du Québec,
Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.
How this classification was reachedexpand
Full frame distilled prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.
Codex and Gemma teacher scores by category
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.000 | 0.000 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.000 | 0.000 |
| Science and technology studies | 0.000 | 0.000 |
| Scholarly communication | 0.000 | 0.001 |
| Open science | 0.000 | 0.000 |
| Research integrity | 0.000 | 0.000 |
| Insufficient payload (model declined to judge) | 0.000 | 0.001 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one teacher head, not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".