In A multimodal dataset for assessing emotion, stress, and emotional workload in interpersonal work scenario.
Bibliographic record
Abstract
We present EmoWork, a multimodal, multi-label dataset designed to support emotion and stress detection in realistic interpersonal work settings. Interpersonal work—common in occupations such as customer service—often requires workers to regulate their emotional expressions in response to strong affective stimuli. These demands, shaped by organizational display rules, present a unique challenge for affective computing systems, particularly in scenarios where internal emotional states diverge from observable behaviors.Despite this, no public datasets exist that capture such dynamics of affect in naturalistic settings. To address this gap, we collected physiological, behavioral, and self-reported data from call center workers who engaged in role-play scenarios simulating customer service interactions with professional actors portraying dissatisfied customers. The dataset includes self-reported affective ratings, which are used as labels for classification, synchronized recordings from three wearable devices (i.e., Polar H10, Empatica E4, and Muse S), and features extracted from video and audio data. The EmoWork dataset advances affective computing by offering context-rich, multimodal data grounded in realistic interpersonal work scenarios.
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How this classification was reachedexpand
Full frame distilled prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.
Codex and Gemma teacher scores by category
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.001 | 0.001 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.001 | 0.001 |
| Science and technology studies | 0.001 | 0.000 |
| Scholarly communication | 0.001 | 0.001 |
| Open science | 0.001 | 0.001 |
| Research integrity | 0.000 | 0.001 |
| Insufficient payload (model declined to judge) | 0.013 | 0.001 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; both teacher heads agree on what is shown here.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".