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Record W7108321716 · doi:10.1145/3767695.3769510

Who Gets to be an Expert? The Hidden Bias in Expert Finding

2025· article· W7108321716 on OpenAlexaff

Bibliographic record

Venuenot available
Typearticle
Language
FieldComputer Science
TopicExpert finding and Q&A systems
Canadian institutionsToronto Metropolitan UniversityUniversity of Guelph
Fundersnot available
KeywordsEquity (law)Code (set theory)Work (physics)The Internet

Abstract

fetched live from OpenAlex

Ensuring fair and accurate recognition of contributors is critical for the health and growth of online communities; yet Expert Finding (EF) methods on Community Question Answering (CQA) platforms often reinforce existing inequalities. This paper investigates the prevalence and amplification of individual biases in EF methods on (CQA) platforms by introducing a framework which assesses the degree of bias in various attributes in the list of recommended experts. Our work shows that, without corrective measures, automated recommenders risk silencing diverse but less-visible voices; undermining both equity and answer quality. By conducting extensive experiments on multiple Stack Overflow datasets, we analyze how state-of-the-art EF methods reinforce individual bias. Our findings show that EF methods frequently amplify biases, such as prioritizing highly active users over less active participants who may offer higher-quality answers. We also examine how these biases contribute to the recommendation of inaccurate experts, offering a thorough evaluation of the resulting negative impact on the effectiveness and accuracy of CQA platforms. All code and datasets used in this study are publicly available.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow), Scholarly communication
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.487
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0020.000
Meta-epidemiology (narrow)0.0010.000
Meta-epidemiology (broad)0.0010.000
Bibliometrics0.0010.002
Science and technology studies0.0010.000
Scholarly communication0.0020.001
Open science0.0040.001
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.100
GPT teacher head0.344
Teacher spread0.244 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

Study designNot applicable
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2025
Admission routes1
Has abstractyes

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