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Record W7117132712 · doi:10.1016/j.jretai.2025.12.003

Retail Metaverse acceptance: A meta-analysis with Hofstede’s cultural moderation

2025· article· en· W7117132712 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueJournal of Retailing · 2025
Typearticle
Languageen
FieldComputer Science
TopicVirtual Reality Applications and Impacts
Canadian institutionsTed Rogers Centre for Heart ResearchUniversity of TorontoUniversity of New Brunswick
Fundersnot available
KeywordsMetaverseOperationalizationModerationFeelingConsumer behaviourUsabilityHofstede's cultural dimensions theorySelf-determination theory

Abstract

fetched live from OpenAlex

• A meta-analysis of 140 studies ( N = 46,547) maps the drivers of Metaverse acceptance. • The SHIFT framework integrates five levers of consumer adoption. • Individual self and affective enjoyment strongly predict user attitudes. • Cultural values moderate multiple acceptance mechanisms. • Eight insights extend Metaverse research and retail application. As the utility of Metaverse gains momentum among Retailers, there is growing interest in exploring how this platform can enhance customer engagement and connection. Although previous studies have identified various drivers of adoption, the findings remain fragmented and seldom consider cross-cultural differences. This paper synthesizes 140 independent studies, involving 46,547 participants, through a meta-analysis guided by the SHIFT framework (Social Influence, Habit, Individual Self, Feelings and Cognition, and Tangibility) to develop an integrated understanding of the psychological levers shaping Metaverse acceptance. Findings indicate that individual self-elements and affective enjoyment are among the strongest predictors of attitudes, consumer intention and satisfaction. Additionally, national cultural values, operationalized through Hofstede’s six dimensions, moderate many of these relationships. For instance, power distance and long-term orientation amplify the effects of usability and affective engagement, respectively. The results provide a practical roadmap for retailers by connecting psychological theory with cultural insights, outlining how Metaverse strategies can be localized for different markets. Implications for retail design, platform development, and future research are also discussed, along with eight key insights.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Simulation or modeling · Consensus signal: none
GenreCandidate signal: Methods · Consensus signal: none
Teacher disagreement score0.907
Threshold uncertainty score0.388

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0010.001
Bibliometrics0.0000.002
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.082
GPT teacher head0.329
Teacher spread0.247 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it