Real-Time Enterprise Data Harmonization Using Graph Neural Networks for Cross-System Integration and Customer Intelligence
Bibliographic record
Abstract
Enterprise organizations increasingly operate within highly distributed digital environments that integrate enterprise resource planning platforms, customer relationship management systems, human capital management solutions, cloud-native analytics stacks, and real-time streaming infrastructures. This architectural fragmentation introduces persistent challenges in achieving consistent, accurate, and continuously synchronized representations of enterprise entities and customer identities. This study proposes a novel framework for real-time enterprise data harmonization using graph neural networks to enable adaptive cross-system integration and scalable customer intelligence generation. The proposed approach models heterogeneous enterprise datasets as dynamic relational graphs, capturing both structural dependencies and evolving semantic relationships across operational systems. By embedding real-time ingestion pipelines, streaming graph construction, and iterative graph neural network inference, the framework supports continuous entity resolution, contextual attribute alignment, and trust-aware data consolidation. Empirical evaluation across representative enterprise integration scenarios demonstrates substantial improvements in harmonization precision, latency reduction, and downstream analytical enrichment when compared to traditional deterministic matching and probabilistic reconciliation techniques. Furthermore, the framework introduces a governance-oriented feedback loop that ensures traceability, auditability, and policy-conformant data propagation across interconnected systems. The findings establish graph neural networks as a foundational paradigm for next-generation enterprise integration architectures, enabling organizations to achieve resilient interoperability, enhanced customer intelligence, and sustained data quality in real-time operational contexts.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.001 | 0.005 |
| Meta-epidemiology (narrow) | 0.001 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.001 |
| Bibliometrics | 0.001 | 0.002 |
| Science and technology studies | 0.001 | 0.001 |
| Scholarly communication | 0.002 | 0.003 |
| Open science | 0.001 | 0.002 |
| Research integrity | 0.001 | 0.001 |
| Insufficient payload (model declined to judge) | 0.001 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".