The 'Feminization' of the Everyday: Examining the Gendered Nature of Worker Resistance within the Transnational Call Center Industry
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Résumé
This dissertation explores the complex relationships that exist between gender, everyday forms of worker agency and resistance, and the global political economy.I argue that the gendered division of labour within the global political economy has led to the development of gendered opportunity structures of worker resistance.Further, by gendering James C. Scott's conception of a 'spectrum of resistance' (Tripp 1997, p.5; Scott 1993, p.93-94),I assert that the gendered opportunity structures of worker resistance within the Canadian transnational call center can be usefully mapped and interrogated.With women increasingly taking on some of the most precarious jobs in the global economy it has become more difficult for them to pursue more overt and collective forms of action and resistance.Thus, this dissertation examines the role that everyday forms of worker resistance play in challenging unjust and unfair management practices within the highly feminized transnational call center industry, and what significance these actions have for challenging or even disrupting the global political economy.In doing so, the dissertation builds on Scott's foundational work on 'everyday forms of resistance', as well as existing feminist IR and IPE scholarship concerned with the everyday as a central site of analysis.Ultimately this dissertation suggests that in addition to discussing the 'feminization' of certain workforces, it is also necessary to begin discussing the feminization of certain forms of worker resistance as well (Ustubici 2009)-in particular, those forms of resistance which are of a more everyday nature.Additionally, this dissertation presents an explicitly feminist model of 'everyday IPE' (which I refer to as a feminist everyday politics of the global economy, or FEPGE, approach) that builds on Hobson and Seabrooke's (2007) 'EIPE' framework, but which allows for a more nuanced iii understanding of the relationship between gender, everyday actions and resistance, and the international to be brought to light.First, I would like to acknowledge and thank my incredible supervisors, Dr. Fiona Robinson and Dr. Christina Gabriel.I cannot tell you how extremely fortunate I feel to have had you both as a mentors and friends over the last seven years-I am forever indebted to you for your continued support, encouragement, and importantly, your understanding and patience, throughout this entire process.Your feedback and advice on my work has been invaluable, and this dissertation certainly would not be what it is without all the detailed and insightful comments and suggestions you provided.I am so happy that you both generously agreed to be part of my committee-my work has benefitted immeasurably from your input.Also, thank you to my third reader, Dr. Wally Clement.It was an incredible honor and privilege to have you on my dissertation committee.I would also like to
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| Catégorie | Codex | Gemma |
|---|---|---|
| Métarecherche | 0,005 | 0,004 |
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| Bibliométrie | 0,001 | 0,001 |
| Études des sciences et des technologies | 0,011 | 0,032 |
| Communication savante | 0,009 | 0,008 |
| Science ouverte | 0,001 | 0,007 |
| Intégrité de la recherche | 0,002 | 0,003 |
| Charge utile insuffisante (le modèle a refusé de juger) | 0,005 | 0,000 |
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