Improving emergency care through a dedicated redesigned obstetrics and gynecology emergency unit at the Women's Hospital, Doha, Qatar
Notice bibliographique
Résumé
BACKGROUND: Emergencies in obstetrics and gynecology are important causes of morbidity and mortality. Consequently, the World Health Organization introduced the concept of emergency obstetrical and newborn care aimed at reducing maternal mortality by 75%. Worldwide, 15% of all births result in life-threatening complications during pregnancy. The Women's Hospital in Doha, Qatar, experienced a steady increase in births from approximately 13,000 in 2013 to more than 17,000 in 2016. This was accompanied by a rapid increase in the number of visits to the emergency unit-the main provider of emergency obstetrics and gynecology care to approximately 70,000 patients a year-overstretching the services and affecting the quality of care. To address this rapid increase, a redesign of the emergency services was undertaken and implemented in 2012. OBJECTIVE: This study aimed to present a 5-year audit of the emergency department's structural process redesign. STUDY DESIGN: We redesigned the emergency department into one of consultant-led teams of trained obstetrics and gynecology physicians, residents, and specialized nurses with immediate support from ancillary services and direct access to operating and labor rooms and wards. The Canadian Triage and Acuity Scale (levels I-V) was used to triage patients and determine the rapidity with which they were seen. An electronic medical record was introduced as part of the redesign, and different matrices were used to measure outcomes regularly. RESULTS: During the 5-year study period, an average of 70,000 patients were seen annually. The obstetrics-to-gynecology ratio of cases was 3:1. Using the Canadian Triage and Acuity Scale, most patients (63.4%) had acuity level IV. Moreover, 97% of women were seen and triaged scored within 15 minutes of presentation; furthermore, all patients with acuity level I and 95% of patients with acuity level II were seen within 15 minutes by a physician, and 89% of patients with acuity level III were seen within 60 minutes. Approximately 2.5% of patients returned to the emergency department within 48 hours of discharge, and 0.5% of patients who had been seen and discharged returned to the emergency department. Key performance indicators were exceeded in all domains, with 90% of patients rating the care they received as either excellent or good. CONCLUSION: The growing population in Qatar required improvements and innovation in services. Our results showed that innovating how emergency services can be provided results in considerable improvements in outcomes and satisfaction. Considering the peculiarities of the environments, it should be possible to adopt this approach in other settings.
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Comment cette classification a été obtenuedéplier
Prédiction distillée sur la base complète
Imitation des enseignantsNi prévalence calibrée, ni vérité terrain. Validation humaine à venir. Apprise à partir de 10 348 étiquettes directes de Codex et de 10 348 étiquettes directes de Gemma. Le mode candidate est l'union des têtes enseignantes seuillées; le consensus est leur intersection. Ces sorties portent le statut machine_predicted_unvalidated et ne sont ni des étiquettes humaines ni des étiquettes directes de modèles de pointe.
Scores Codex et Gemma par catégorie
| Catégorie | Codex | Gemma |
|---|---|---|
| Métarecherche | 0,000 | 0,003 |
| Méta-épidémiologie (sens strict) | 0,000 | 0,000 |
| Méta-épidémiologie (sens large) | 0,000 | 0,000 |
| Bibliométrie | 0,000 | 0,001 |
| Études des sciences et des technologies | 0,001 | 0,000 |
| Communication savante | 0,000 | 0,000 |
| Science ouverte | 0,000 | 0,001 |
| Intégrité de la recherche | 0,000 | 0,000 |
| Charge utile insuffisante (le modèle a refusé de juger) | 0,003 | 0,000 |
Scores machine (provisoires)
Les deux têtes enseignantes du modèle étudiant, lues sur ce travail. Un score ordonne la base pour la relecture; il n'affirme jamais une catégorie, et le statut de validation accompagne chaque rangée tel quel.
Scores de référence d'un modèle non mature (critères de maturité non atteints, 7 itérations). Un score ordonne; il n'affirme jamais une catégorie.
score_only:v0-immature-baseline · tel quel depuis la passe de notation : score_only signifie que le nombre peut ordonner les travaux, et qu'aucune étiquette de catégorie n'en découleClassification
machine, non validéePrédiction automatique; un appel candidat d’une seule tête enseignante, pas un consensus.
Le détail, modèle par modèle et score par score, se trouve en fin de page sous « Comment cette classification a été obtenue ».