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Honesty Incorporated: Can the Development of a Trust Culture Create Sustainable Competitive Advantage?

2007· article· en· W1815664655 on OpenAlex
Philip R. Walsh, Çinla Akinci

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueThe International Journal of Knowledge Culture and Change Management Annual Review · 2007
Typearticle
Languageen
FieldEconomics, Econometrics and Finance
TopicRegional Development and Management Studies
Canadian institutionsToronto Metropolitan University
Fundersnot available
KeywordsHonestyCompetitive advantageBusinessKnowledge managementMarketingComputer sciencePsychologySocial psychology

Abstract

fetched live from OpenAlex

Companies all over the world are trying to become better places to work because they realise that it is essential for their survival. A work environment supportive of trust and good employee relations at all levels clearly brings the best performance out of the employees which in turn benefits the organisation as a whole. Employees who are committed to their work will exhibit higher productivity, establish stronger relationships with customers, and provide better services, thus creating customer loyalty in the long-term. This in turn will provide higher returns for the company. Creating a culture of trust and positive employee relations is not an easy job. However, it tends to be stable and difficult to copy, thus providing a sustainable competitive advantage for the companies who are successful in creating such an environment. This study is an investigation of this relationship by statistically testing the firm performance of eight multinational companies which show up repeatedly on Fortune’s “100 Best Companies to Work for in America” list in 1998-2005, against their global-based competitors, over a five-year period. The paper serves to measure the influence of trust on financial performance by establishing firstly, whether or not there is a statistically significant relationship between organisational trust and financial performance, and secondly, whether those companies which employ a culture of trust possess a sustained competitive advantage in their industry. The findings of this research indicate that the companies that have continuously been on the “100 Best” list were significantly better performers, outperforming the competition in 80% of the qualifying comparative performance measures applied. The results provide evidence that the superior financial performance of the “100 Best” companies are attributable to the culture of trust that each of them had developed, and strongly support the notion of sustainable competitive advantage for those companies over their competition.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Review · Consensus signal: Review
Teacher disagreement score0.907
Threshold uncertainty score0.415

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0020.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.039
GPT teacher head0.280
Teacher spread0.241 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it