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An Empirical Study of Service Innovation's Effect on Customers' Re-Purchase Intention in Telecommunication Industry/ UNE ÉTUDE EMPIRIQUE DES EFFETS DE L'INNOVATION DES SERVICES SUR L'INTENTION DE RACHAT DES CONSOMMATEURS DANS L'INDUSTRIE DE TÉLÉCOMMUNICATION

2010· article· fr· W1919202434 on OpenAlexvenueno aff
Keyi Wang, Linlin Liu

Bibliographic record

VenueCanadian social science · 2010
Typearticle
Languagefr
FieldDecision Sciences
TopicTechnology Adoption and User Behaviour
Canadian institutionsnot available
Fundersnot available
KeywordsTelecommunications serviceTelecommunicationsBusinessMobile serviceService (business)Business administrationPolitical scienceMarketingComputer science

Abstract

fetched live from OpenAlex

Based on the review of the relevant researches in the field of repurchase intention as well as the field of service innovation, this research analyzed the Service Innovation’s Effect on Customers’ Re-purchase Intention in Telecommunication Industry, and developed the Theoretical model. And 198 users of mobile telecommunication were chosen for our investigation. The result shows that service innovation made by the operators in telecommunication industry has important effect to users’ intention when they are in need to repurchase the mobile telecommunication. Key words: service innovation; repurchase intention; telecommunication industryResume: Sur la base des etudes appropriees dans le domaine de l'intention de rachat, et dans le domaine de l'innovation des services, cette recherche a analyse l'effet de l'innovation des services sur l'intention de rachat des consommateurs dans l'industrie de telecommunication, et a developpe un modele theorique. 198 utilisateurs de telecommunication mobile ont ete choisis pour notre enquete. Le resultat montre que l'innovation des services effectuees par les operateurs dans l'industrie de telecommunication a un effet important sur l'intention des consommateurs quand ils sont dans le besoin de racheter la telecommunication mobile.Mots-cles: innovation des services, intention de rachat; industrie de telecommunication

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.013
metaresearch head score (Gemma)0.003
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow), Science and technology studies, Research integrity
Consensus categoriesScience and technology studies, Research integrity
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.553
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0130.003
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0030.020
Science and technology studies0.0020.004
Scholarly communication0.0000.002
Open science0.0030.000
Research integrity0.0010.002
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.083
GPT teacher head0.410
Teacher spread0.327 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; both teacher heads agree on what is shown here.

Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations4
Published2010
Admission routes1
Has abstractyes

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