Evaluasi Situs Jejaring Sosial Warga.id Menggunakan Model Kesuksesan Sistem Informasi Delone & McLean Terhadap User Satisfaction Berdasarkan Persepsi Pengguna Warga.id

Bagi masyarakat Indonesia situs jejaring sosial memang sudah tidak asing lagi. Setiap orang pasti punya akun di salah satu sosial media. Menurut “We Are Social” mengungkap bahwa, pengguna internet di negara Indonesia bertambah dari tahun ke tahun. Berdasarkan hasil survey tersebut tentunya menjadi tantangan untuk developer mengembangkan situs jejaring sosial lokal, salah satunya Warga.id. Di negara Indonesia situs jejaring sosial lokal kalah populer dengan situs jejaring sosial seperti Facebook, Path, Twitter, Instagram, Google Plus dan lain sebagainya. Hal ini tidak memutuskan harapan bagi tim Warga.id yang  masih terus melakukan inovasi fitur-fitur agar lebih disukai masyarakat. Selain itu Warga.id ingin mengajak pengguna menjadi lebih aktif. Penelitian ini dilakukan untuk mengetahui faktor-faktor kualitas situs warga.id berdasarkan model Delone & McLean apa saja yang memiliki pengaruh signifikan terhadap kepuasan pengguna dan untuk menjawab kendala yang dialami Warga.id. Hasil penelitian ini menunjukkan bahwa seluruh faktor kualitas berdasarkan model Delone & McLean memiliki pengaruh signifikan terhadap kepuasan pengguna dan menjawab kendala Warga.id bahwa situs tersebut membutuhkan pengembangan dalam hal kualitas layanan. Kata Kunci: Situs Jejaring Sosial, Model Delone & McLean, Kepuasan Pengguna, Kualitas Layanan. For Indonesian society, social networking sites it’s not something odd. Every people of course have account in one of social media ccount. “We Are Social” said that, internet users in Indonesia have increased every year. Based on survey result, there is a challenge for developer to expand social networking sites, including Warga.id. In Indonesia, local social networking sites it’s not as populer as  Facebook, Path, Twitter, Instagram, Google Plus, etc. But Warga.id’s team still make a lot of inovation in build features that is preferred for society. Besides that, Warga.id want to make unactived user become active user. 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