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Record W2012168928 · doi:10.1080/713692739

A Provocation: Quality is service

2000· article· en· W2012168928 on OpenAlexaff
Dorothy Lander

Bibliographic record

VenueQuality in Higher Education · 2000
Typearticle
Languageen
FieldSocial Sciences
TopicHigher Education Practises and Engagement
Canadian institutionsSt. Francis Xavier University
Fundersnot available
KeywordsReflexivityQuality (philosophy)Action researchSociologyService (business)Process (computing)Appreciative inquiryPsychologyQuality circlePedagogyEpistemologyComputer scienceSocial scienceMarketingBusiness

Abstract

fetched live from OpenAlex

In this article I trace the process of uncovering a unifying thread in the multiple meanings of quality in work. I do this by reflecting on the process of assembling my evaluation dossier after my first year as an assistant professor. As a parallel and alternative process to the traditional assessment of the work of academics, I perform a critically reflexive self-assessment exercise that applies the action-research methodology of appreciative inquiry to the artefacts of my working autobiography. I re-present the quality moments of other university actors in the process of remembering the best of my lived experience of quality related to the traditional evaluation categories of teaching, research and service. I arrive at a provocative account of quality to the effect that quality across the span of teaching, research, and service work resembles service constituted as a morally response-able relationship.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesInsufficient payload (model declined to judge)
Consensus categoriesInsufficient payload (model declined to judge)
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.593
Threshold uncertainty score0.999

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0020.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0460.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.217
GPT teacher head0.487
Teacher spread0.270 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; both teacher heads agree on what is shown here.

Study designNot applicable
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations9
Published2000
Admission routes1
Has abstractyes

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