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Record W2028270656 · doi:10.3141/1883-17

Freeway Users' Perceptions of Quality of Service: Comparison of Three Groups

2004· article· en· W2028270656 on OpenAlexafffundabout
Charles Hostovsky, Sarah Wakefield, Fred L. Hall

Bibliographic record

VenueTransportation Research Record Journal of the Transportation Research Board · 2004
Typearticle
Languageen
FieldSocial Sciences
TopicUrban Transport and Accessibility
Canadian institutionsMcMaster UniversityUniversity of Toronto
FundersNatural Sciences and Engineering Research Council of CanadaMcMaster University
KeywordsTransport engineeringTruckService qualityLevel of serviceQuality (philosophy)Service (business)Proxy (statistics)Highway Capacity ManualEngineeringBusinessMarketingMathematicsStatistics

Abstract

fetched live from OpenAlex

Focus group sessions were held with rural freeway commuters who use Highway 403 from Brantford to Hamilton, Canada, to identify the characteristics of their trip that helped determine their view of the quality of service for the trip. The results from that analysis were then compared with two other types of freeway users who had previously been studied: urban freeway commuters who use Queen Elizabeth Way from Toronto to Hamilton and tractor-trailer drivers. The findings suggest that despite some commonality among the three groups, each group valued a trip characteristic that they did not experience or at least could not be sure of. That characteristic differs across the three groups. Urban commuters were concerned about travel time, rural commuters about maneuverability, and truck drivers about steady traffic flow and physical road conditions. Despite these differences, an argument can be made that density, the service measure for freeways, is a reasonable proxy for most of these concerns. The results also suggest that it is harder to defend by using the same breakpoints on density for different types of freeways or even for different types of drivers. Although operational issues were the primary concern, it may also be appropriate to consider a second rating that addresses the quality of the facility as well as the existing level-of-service method that addresses the quality of operations on it.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.009
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.542
Threshold uncertainty score0.859

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0090.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0010.001
Bibliometrics0.0010.004
Science and technology studies0.0010.002
Scholarly communication0.0000.001
Open science0.0020.000
Research integrity0.0000.002
Insufficient payload (model declined to judge)0.0010.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.194
GPT teacher head0.478
Teacher spread0.284 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations43
Published2004
Admission routes3
Has abstractyes

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