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Record W2032008791 · doi:10.1108/17511871011040715

Establishing an organizational culture to enable quality improvement

2010· article· en· W2032008791 on OpenAlexaff
Barbara Trerise

Bibliographic record

VenueLeadership in health services · 2010
Typearticle
Languageen
FieldEarth and Planetary Sciences
TopicEnvironmental Monitoring and Data Management
Canadian institutionsProvidence Health Care
Fundersnot available
KeywordsOrganizational cultureQuality managementExcellenceOriginalityCulture changeHealth careQuality (philosophy)Process managementStandardizationPatienceKnowledge managementCorporate governanceValue (mathematics)BusinessPublic relationsComputer sciencePsychologySociologyPolitical scienceMarketingQualitative research

Abstract

fetched live from OpenAlex

Purpose The aim of this paper is to describe the intentional and sustained strategy of Providence Health Care to build a culture focused on quality, safety and innovation. Design/methodology/approach Providence Health Care undertook a number of strategies to build a culture that would enable the organization to live its value of Excellence. Objectives were defined and a framework to achieve those objectives was established. Changes were made to the organizational structure to better support change and improvement. Key leadership and governance structures were established to enable the development of culture, monitor performance, identify improvement priorities, and support teams. These efforts were accompanied by active leadership from the Chief Executive Officer, team and staff development programs and standardization of project management methodologies. Findings While the journey is in progress, significant improvements have been accomplished. Examples are provided to demonstrate the depth and breadth of those improvements. The key lessons learned are that culture building requires patience and a comprehensive effort that is sustained over time and changes in administration. Originality/value This paper is of value to organizations interested in building a culture that enables and sustains quality improvement and in the case of a health care organization, one that is integrated from the Board to the bedside.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.044
metaresearch head score (Gemma)0.052
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.044
Threshold uncertainty score0.234

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0440.052
Meta-epidemiology (narrow)0.0010.001
Meta-epidemiology (broad)0.0010.001
Bibliometrics0.0030.002
Science and technology studies0.0090.011
Scholarly communication0.0180.006
Open science0.0020.014
Research integrity0.0020.006
Insufficient payload (model declined to judge)0.0020.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.060
GPT teacher head0.283
Teacher spread0.224 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designNot applicable
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations6
Published2010
Admission routes1
Has abstractyes

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