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Record W2048488047 · doi:10.1504/ijnvo.2011.037162

A fuzzy prediction model for calling communities

2010· article· en· W2048488047 on OpenAlexaff
Keivan Kianmehr, Reda Alhajj

Bibliographic record

VenueInternational Journal of Networking and Virtual Organisations · 2010
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicCustomer Service Quality and Loyalty
Canadian institutionsUniversity of Calgary
Fundersnot available
KeywordsComputer scienceSupport vector machineData miningMachine learningClassifier (UML)Profitability indexArtificial intelligenceFuzzy logicIdentification (biology)

Abstract

fetched live from OpenAlex

The analysis of logs related to social communities has recently received considerable attention for its importance in shedding light on social concerns by identifying different groups, and hence helps in resolving issues like predicting terrorist groups. In general, identifying calling communities can be used to determine a particular customer’s value according to the general pattern of behaviour of the community that the customer belongs to; this helps in creating an effective targeted marketing design, which is significantly important for increasing profitability. In the telecommunications industry, machine-learning techniques have been applied to the Call Detail Record (CDR) for predicting customer behaviour such as churn prediction. In this paper, we pursue the identification of the calling communities and demonstrate how cluster analysis can be used to effectively identify communities using information derived from the CDR data. We use the information extracted from the cluster analysis to identify customer calling patterns. Customer calling patterns are then input to a classification algorithm to generate a classifier model for predicting the calling communities of a customer. We apply two different classification methods: the Support Vector Machine (SVM) algorithm and the fuzzy genetic classifier. The latter method is used for possibly assigning a customer to different classes with different degrees of membership. The reported test results demonstrate the applicability and effectiveness of the proposed approach.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Simulation or modeling · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.776
Threshold uncertainty score0.308

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.042
GPT teacher head0.278
Teacher spread0.236 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designSimulation or modeling
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations3
Published2010
Admission routes1
Has abstractyes

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